1 to 25 of 343 Permanent Customer Service Jobs in the Midlands

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »

serve the needs of our customers, undertaking report writing, record keeping and creating operational timetables. You will be promoting our core values with great customer care and showcasing your skills and experience. In return for your expertise, you will get: A permanent position of 20 hours a week. A … You will monitor, check and compile driving standards reports and liaise directly with your leadership team. You are responsible for filing and distributing our Service Engineers reports to allow for invoicing and auditing. You are supplied with the tools and equipment youll need to provide the best quality service … from people with a good safety record. You will need a good knowledge of record keeping and computer literacy. Experience working to targets. Great customer service skills. If this sounds like the job for you, we would love to hear from you. If you would like to find more »

drawings and specifications? As an experienced Sales Administrator you will required to: Supporting the sales team with administrative tasks such as processing orders, maintaining customer records, and preparing sales reports. Handling customer inquiries and providing excellent customer service. Coordinating with other departments to ensure timely delivery of more »

Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »

level support teams. Maintain detailed records of technical issues and resolutions. Continuously seek ways to improve support processes. Essential Qualifications: Prior experience in a customer support role or as a Help Desk Technician is beneficial. Experience of working in an MSP or IT Services provider is essential. A thorough … systems, mobile devices, and tech products. Strong problem-solving skills and the ability to address technical issues. Exceptional communication abilities, with a focus on customer service. A valid driving license is essential for this role more »

be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. more »

We are seeking a First Line IT Support Technician to provide general IT support across the Tyman UK&I division. This position is a customer focused role, where you will provide efficient first tier support to all colleagues, to prioritise the resolution of a broad range of IT and … technical support requests. What you'll be doing: Providing IT support, advice and guidance to end-users on a broad range of IT service requests. Assisting in the development and improvement of the division-wide support function. Assisting and supporting the IT Manager and wider team as required. Supporting … under pressure, to meet deadlines. The ability to work independently and within a team. Excellent communication skills, with a professional and proactive approach to customer service. We believe the employment relationship is two-way, so from us you can expect a professional and safe working environment where teamwork is more »

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota basis) Are you tech-obsessed and customer-focused with a passion for making a positive impact on the environment? If you enjoy the challenge of problem solving and finding solutions whilst … providing exceptional customer service on every call, then this could be the perfect role for you! About Us: GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which more »

proactive management of claims from setting up to conclusion Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties. Experience You must have previous claims handling experience including caseload management Excellent more »

out of Leicestershire. About the role: As a key member of our Solar PV installation team, your mission is to deliver exceptional quality and customer service for every new build residential Solar PV installation. You will work as part of a 2-person team, assisting with the installation … and problem-solving skills. Cultural Fit: You are hungry, smart, and humble. Committed to treating customers, colleagues, and partners fairly. Dedicated to providing excellent service and support to our customers. Continuously seeking better ways to work and challenging the norm. Eager to help your teammates succeed. Living and breathing more »

We are looking to hire a Service Administrator to cover Maternity Leave with the possibility of a full-time position. We are looking for the right person to join our close-knit friendly team and help us develop and grow our business. Excellent customer service and attention … timely manner. Ensuring that all parts are in stock and set up for the Engineers to complete their jobs for the day. Updating the Service Manager and Factory Manager when parts are due to be delivered so the job can be scheduled and completed. Be pro-active and have … every day. Ensuring that all parts are in stock and set up for the Engineers to complete their jobs for the day. Updating the customer when the job is scheduled, completed and resolved. Manage our JobWatch system. Be pro-active and have the ability to self-manage. Promote the more »

Job Title: Project Co-ordinator Reports to: Customer Operations Manager Location: Corby Salary: Very Competitive Duration: Permanent Contract Located: Onsite Role Benefits A competitive salary according to relevant experiences. Discretionary annual performance related bonus. Commitment to your personal and professional development. 28 days holiday (including bank holidays), with … day accrual per year of service up to a maximum of 33 days. A competitive, contributory pension scheme (max. 5%). Participation in regular initiatives to support your well-being, local communities, and the environment. Our client is a private family-owned company with a 40-year heritage. Through … expansion plans, they are looking for a full-time, permanent Project Co-ordinator (Manager designate) to join the Contract Manufacturing Team. Reporting to the Customer Operations Manager, this commercial role will be responsible for overseeing and managing various bespoke and ongoing projects to successful delivery. Examples of projects: New more »

Are you looking for a Customer Service Coordinator job based in Leicestershire? If so, I have a fast-paced and innovative technology company with in-house Software Development and Application Support Teams, who are looking for a Customer Service Coordinator for an office-based role in … Leicestershire. The successful Customer Service Coordinator will support all internal and external customers, providing full support to the National Service Manager, in maintaining the smooth running of the service team across three business areas, acting as the first point of contact for customers, responding to all … enquiries efficiently and professionally. Main duties for the Customer Service Coordinator based in Leicestershire: Answering incoming calls and handling customer inquiries. Checking through all engineer's daily work and update on the service log website including escalations, projects, and audits. Completing daily checks of remote monitoring more »

small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »

executing the pricing process for our customers. Pricing Analyst main duties Support with implementation of price and discount changes Implement PFEC (Plan for Every Customer) in line with corporate guidelines Maintain integrity of Item Pricing Groups to ensure accurate discounts by customer and part number Analyse impact of … quote follow-up analysis to drive win rate improvements Ensure pricing and quoting processes are well understood and applied consistently across the organisation Support customer service, field sales and division colleagues with any pricing related requests Experience/Skill Requirements Essential High proficiency in Microsoft Excel. As a … pivot tables and ability to combine data from different sources University Degree Advanced experience on Pricing Good experience of interaction with Sales Company's Customer Support and Sales Team Desirable Power Bi desirable Ability to work with Siebel I2O and JDE queries INDH more »

Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service Location: Tamworth Remuneration: £23,000 - £27,000 + £1,000 bonus with scope for it to increase Benefits: Comprehensive benefits package The … from within a national merchant depending on phone experience Enthusiastic and extroverted individual Strong relationship building skills Excellent communication skills, both written and verbal Customer focused and orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies … Fire Doors, Fabricated Canopies, GRP Mouldings, Guttering, Fabricated Building Components, Contractors, Installers, Tradesman and General Builders, Sales, Internal Sales, Sales Executive, Internal Sales Executive, Customer Service more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

join our growing sales team. Whats in it for you? Uncapped commission scheme Enhanced maternity and paternity pay 23 days holiday (more for long service) plus an extra day off for your Birthday. Holiday purchase scheme Healthcare scheme, life cover, and company pension Great working hours Monday to Friday … and progress your careers Be part of a high growth and very exciting European-wide group, that prides itself on innovation, collaboration, and strong customer focus The role: Join our sales team adventure as a passionate, high-energy go-getter! As a Telesales Executive, your charisma will be your … golden opportunities and build a successful pipeline. Surpass Targets : Turn goals into victories by exceeding daily, weekly, and monthly appointment targets. Understand Needs : Match customer needs with our top-notch products. Be the Telephone Hero : Show clients why Enreach is the ultimate business power move. Quality First : Prioritise meaningful more »

Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To complete electronically the customs entry requirements for European Road Operations in response to customer requests. Completion of customs administration whilst adhering to and complying with company and external authority and customs requirements and legislation. Key Responsibilities: Reviewing customer … analysis skills Ability to deal with problems efficiently and professionally Mathematical and computer literacy Attention to detail and high levels of accuracy A high customer service orientation with a passion for delivering quality Highly adaptable *Please note, in this role you will be required to work bank holidays more »

networks, printers, and other IT equipment. Assist with the setup and configuration of software applications and operating systems. Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. Perform routine maintenance tasks, such as system updates. Document support activities, including resolutions and … of hardware components and peripherals. Familiarity with Windows operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

Ensure team compliance with processes to ensure recording and invoicing accuracy Ensuring good housekeeping and security in the workshop, leading by example. Liaise with Service to ensure customers are kept informed and manage any complaints that may arise Desired Skills of Workshop Controller- Organisation skills IT Literate Experience warranty more »

and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »