Permanent Customer Service Jobs in the Midlands

51 to 75 of 403 Permanent Customer Service Jobs in the Midlands

Field Service Engineer - Hardware - Midlands and Central Region UK

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Siemens Healthineers
resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Varian is looking for a full-time Field Service Engineer (Hardware) to join our inclusive team. ***Flexibility for overnight travel is needed as required, as well as potential weekend work when required*** Join … the Future of Healthcare: Varian's Field Service Engineer (Hardware) Are you ready to embark on a career that blends cutting-edge technology with your passion for customer service and technical expertise? Varian Medical Systems is seeking a dynamic and talented individual to join our inclusive team … as a full-time Field Service Engineer (Hardware). This remote role offers not only an exciting professional challenge but also a generous salary and benefits package. Why Varian? At Varian, we believe in revolutionizing healthcare through innovation and collaboration. As a Field Service Engineer, you will play more »
Employment Type: Permanent, Work From Home
Posted:

Field Service Engineer, Scientific Laser Instrumentation

Nottingham, Nottinghamshire, East Midlands, United Kingdom
TRS Consulting
Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Manager

Rugby, England, United Kingdom
Osprey Engineering Solutions
We are currently recruiting for a leading global provider of power generation solutions. Due to continued growth, they are looking for a dedicated Service Manager to join their team. The Service Manager will be responsible for leading and managing the service department, including field service engineers … workshop engineers, and support staff, to ensure optimal performance and productivity, ensuring maximum uptime and customer satisfaction. Key Responsibilities: Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics, and monitor team performance against targets … taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle customer inquiries, complaints, and more »
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Sierra 57 Consult
Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Band 2 Ward Clerk - Patient Admin Department

Birmingham, United Kingdom
University Hospitals Birmingham NHS Foundation Trust
week post, working evenings, shift pattern below:- Monday - Friday 4pm - 8pm Please note that these hours and days are non-negotiable due to the service need of the ward area. Main duties of the job As a Ward Clerk you are first point of contact and are based on … answering door buzzers, telephones and any queries that arise from staff or visitors. The role will consist of a strong emphasis on data quality, customer care, taking a lead role in maintaining accurate patient notes, filing and inputting data, this will include admissions and discharges on the Trust electronic … see attached Job Description* Person Specification Qualifications Essential *Good General Education (eg. GCSE English and Maths A-C) *Previous clerical experience working in a customer facing environment Desirable *Customer Service level 2 Experience Essential *Experience of dealing with the Public/Customer service experience *Experience more »
Employment Type: Permanent
Salary: £22383.00 - £22383.00 a year
Posted:

Field Service Engineer

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Medical Field Service Engineer, Pathology Laboratory Diagnostics

Telford, Shropshire, West Midlands, United Kingdom
TRS Consulting
Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »
Employment Type: Permanent
Salary: £45,000
Posted:

Graduate/Junior Commissioning Engineer

Malvern, Worcestershire, West Midlands, United Kingdom
ETS Technical Selection
software to suit the provided channels and interface components * Working with the automation development engineers to test bespoke control software * Configuring test sequences (to customer specs) within the highly flexible CADET V14 automation software * Working with 3rd party hardware such as inverter drives, fuel systems, safety systems, analysers etc … Working with customers to achieve system functionality sign off * Working with the commissioning manager and site managers to produce commissioning time schedules * Provide initial customer training in operation of the supplied system * Undertake customer service calibration, fault finding and rectification visits * Frequent work in conjunction with the … in house test department * Largely site based, both within the UK and world wide * Customer service calls to Investigate system faults * Customer calibration/maintenance visits * Supporting both customers and overseas Sierra CP engineers with diagnostics and fault finding (phone, email and remote access) * Fault diagnostics using more »
Employment Type: Permanent
Salary: £35,000
Posted:

Netsuite Consultant

Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Prospectus IT
software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are … met. Customer Engagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification more »
Employment Type: Permanent, Work From Home
Posted:

Technical Sales Support

Redditch, Worcestershire, West Midlands, United Kingdom
Meriden Media
who are the UKs no1 supplier within their field. They have rapidly grown since establishing 5 years ago, this opportunity is to join their customer services team. You will gain a technical knowledge of their products and support customers through their sales journey. This position is full time Monday … 4pm in the office. The ideal candidate would have been in a role which required a technical knowledge previously and have experience within a customer service role. Key Duties and Responsibilities: Provide expert technical advice and troubleshooting support to customers via email and online chat platforms regarding products. … online forums and groups to answer questions, provide technical insights, and foster a positive brand image. Analyse and interpret technical data and documents. Resolve customer inquiries efficiently and accurately, ensuring high levels of customer satisfaction. Create and maintain detailed records of customer interactions on database. Adhere to more »
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line Support Team Leader - Managed Service

Stafford, England, United Kingdom
Hybrid / WFH Options
Stone Group Ltd, A Converge Company
apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: · Daily management of the Service Desk Tier · Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. · Ensure Service more »
Posted:

Product Support Specialist

Leicester, Leicestershire, East Midlands, United Kingdom
ERIKS
work & reasons for use Understanding of Supply Chain & Process Understanding of our Customers business and their operating challenges. Experience in an internal sales or customer service function Desire & competence to deliver excellent customer service Capable to provide product/commercial solutions Ability to manage and prioritise … develop Focused on quality with an eye for detail. Ambition to win and to develop Who we are: Were ERIKS a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the … the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication more »
Employment Type: Permanent
Posted:

Senior Administrator

Birmingham, West Midlands, West Midlands (County), United Kingdom
BeTechnology Group
timely communication. Recruitment Support: Support the recruitment cycle from sourcing to onboarding new trainers. Digital Platform Maintenance: Keep all digital platforms up to date. Customer Service: Maintain a culture of exceptional customer service for the training team, addressing their needs promptly and effectively. This role demands … a proactive and organised individual who can handle multiple responsibilities effectively while maintaining high standards of service and compliance. If you have the required skills and experience and would like to take on this exciting opportunity, please apply now for immediate consideration and interview. For further details about the more »
Employment Type: Permanent
Salary: £28000 - £32000/annum Benefits
Posted:

Product Expert

Tamworth, Staffordshire, West Midlands, United Kingdom
Proftech Talent
systems in simple terms and interacting effectively with all levels of the organisation. Problem-Solving Abilities: Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Organisational and Project Management: Excellent organisational and project management abilities to handle multiple priorities in a … analytical and problem-solving skills, capable of managing complex system issues. Technological Flexibility: Flexibility and adaptability to learn new technologies and software as required. Customer Service Orientation: A proactive approach to customer service to ensure user satisfaction and system efficiency. Continuous Improvement Mindset: A demonstrated ability more »
Employment Type: Permanent
Salary: £35,000
Posted:

Office Administrator

Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
youll need to be highly I.T literate, especially surrounding Microsoft Packages (in particular Outlook emails, Excel and Word). Role purpose: Working within their Customer Service Department of a dozen people and specifically alongside two other colleagues in this particular role, youll be responsible for allocating stock that … is situated in their on-site warehouse to meet the requested customer sales orders for their key account corporate customers for the purpose of ensuring all customer orders are processed on-time to meet delivery Service Level Agreements. What your day to day role will look like … Assist the Lead Administrator in ensuring that stock allocation, pick slip generation and Distribution Centre workflow are maintained within the scope of the Service Level Agreements and that all roles are resourced and covered during occasions of team members absences. Assisting the Lead Administrator in ensuring that the team more »
Employment Type: Permanent
Salary: £20,000
Posted:

Pathway Support

Derby, United Kingdom
University Hospitals of Derby and Burton NHS Foundation Trust
an advanced level of IT literacy with experience of using a range of IT applications. To provide an efficient Medical Day Case unit Admin service to the consultants and their teams working flexibly with or alongside waiting list staff, consultants and other teams as required. Covering the reception role … Specification Good written communication Essential Good written communication on application form Demonstrates a good standard of education in English and Maths (O Level, GCSE) Customer service experience Essential Demonstrates experience in a patient facing/customer service environment Admin office experience Essential Demonstrates experience of working … Hospital Administration system Organisational skills Essential Demonstrates experience and the ability to prioritise their own workload Demonstrates experience managing multiple tasks Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted:

Second Line Application Support Engineer

Coalville, Leicestershire, United Kingdom
Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »
Employment Type: Permanent
Salary: GBP 34,000 Annual
Posted:

Mobile Forklift Engineer

Dudley, West Midlands, United Kingdom
Path Recruitment Ltd
Forklift Engineer Benefits of the Mobile Forklift Engineer Certified training as well as manufacturer training courses provided 32 days holiday rising to 35 with service inc. bank holidays Working for a market leading hire company Career progression routes available Discounts and healthcare scheme Up to £40k DOE and qualifications … Mobile Forklift Engineer role is an extremely reactive position where you will support the company's needs in the day to day requirements of service, maintenance and repair of material handling equipment including electric counterbalance forklifts, diesel forklifts, articulated forklifts, reach trucks, and side loaders and manufacturers such as … Toyota, Komastsu, Combilift, Caterpillar (CAT), Hyster-Yale + many more! Responsibilities of the Mobile Forklift Engineer include: Service and repair MHE equipment on-site and at customer locations Handle administrative tasks Maintain strong customer relationships Quickly and effectively diagnose faults on equipment to ensure minimal downtime for more »
Employment Type: Permanent
Salary: Certified Training + 32 days holiday inclu BH + Progression
Posted:

Technical Support Specialist

Stoke-On-Trent, England, United Kingdom
GivEnergy
1st Line Service Desk/Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a … Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions … and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters more »
Posted:

Technical Support Operative

Wednesbury, West Midlands, United Kingdom
MURRAY MYERS LIMITED
customers using troubleshooting sheets and product manuals. - Offer engineering-related troubleshooting advice to engineers. - Provide simplified advice to end users and customers. - Maintain excellent customer service with a professional and helpful attitude. - Communicate via phone and email in an organised and timely manner. - Log phone call details to … enhance customer service. - Update user and installation manuals as directed. - Administer and test customer product returns. - Perform other duties as requested. - Full-time (Monday to Friday, 35 hours per week). Qualifications and Skills: - Basic electrical and mechanical knowledge. - Knowledge of heaters and gas/oil appliances preferred. … Excellent communication skills. - Previous call centre/customer service experience preferred. - Enthusiastic team player with a strong desire to learn. - Good problem-solving skills and attention to detail. - Basic DIY skills beneficial. - Experience with Excel and Outlook. - Good mathematics skills. - Methodical and logical approach. - Willingness to seek help more »
Employment Type: Permanent
Salary: £23,000
Posted:

Field Technician

Coventry, West Midlands, United Kingdom
Meridian Business Support Limited
the country , working closely with our customers to ensure seamless installations , provide technical assistance , and optimise system performance. You will need to have great customer service skills and be able to communicate with our customers through multiple channels , ensuring their satisfaction and driving customer loyalty. As a … with a working knowledge of Excel Good organisation, planning and time management skills A flexible approach and an ability to work under pressure Great customer service and communication skills PLEASE APPLY ONLINE TODAY and a member of the team will be in touch Suitable for: Field Technician, SmartStock … Project Technician, inventory management, stock management, field service technician, installation specialist, maintenance support Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this more »
Employment Type: Permanent
Posted:

Technical Support Specialist

Worcester, England, United Kingdom
Hybrid / WFH Options
Talent
Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our Specialist Technical Support Team … customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain excellent service standards. Key Responsibilities: Provide advanced technical support for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and … environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in a specialist technical support environment. Join us and more »
Posted:

Microsite Manager

Tipton, West Midlands, United Kingdom
Manpower
managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customer service and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize … effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customer service orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our more »
Employment Type: Permanent
Posted:
Customer Service
the Midlands
10th Percentile
£21,825
25th Percentile
£24,500
Median
£29,500
75th Percentile
£43,375
90th Percentile
£58,750