2 of 2 Permanent Exploratory Data Analysis Jobs in the Midlands

As a Data Insights Manager, you will be responsible for providing critical insights into customer contact data, driving decision-making and improving operational efficiency. We are seeking a dynamic and forward-thinking Manager who is passionate about data-driven insights and leading teams to success. In this … role, you will oversee the analysis and interpretation of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision … first day of employment. Preferred Skills, Qualifications and Experience Proven leadership experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise More ❯

Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff Main area Data Science and Data Analysis Grade Band 7 Contract Permanent Hours Full time Flexible working Home or remote working 37.5 hours per week (Hybrid working: 2 hospital sites + working …/05/:59 Interview date 09/05/2025 Job overview We sit in the centre of one of the largest data-rich acute hospitals in England, and we need your help to uncover and tell the stories hidden in our data! We need you to … hospitals. Help us plan, prioritise, forecast, and simulate our way to better outcomes and experiences for patients. Identify and diagnose problems, decide how your data skills can be best applied, and then show us what your techniques can do. Actively help steer our improvement using the insight that you More ❯