1 to 25 of 74 Permanent ITIL Jobs in the Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company ...

office and operational/warehouse users Able to work independently and hit the ground running A problem-solver with a strong customer-focused mindset ITIL v4 knowledge or certification is highly desirable Some exposure to Linux environments is beneficial but not essential Working Arrangements Location: Coleshill, Birmingham (on-site ...

understanding of Active Directory and Entra ID (Azure AD) Desirable: PowerShell scripting and automation Windows Autopilot Print management solutions (Papercut, Universal Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity ...

essential to egularly test and patch systems and software to ensure security and functionality. Strong commerical working experience as an IT Support engineer with ITIL V3/4 foundation or above, CompTIA, Microsofrd certified. Due to this being a technical support role you will need to have excellent communication skills. ...

service, communication, and problem-solving skills. Professional, discreet, and able to handle sensitive information. Desirable: Experience with legal applications, networking, or remote working technologies. ITIL Foundation or Microsoft certifications. Personal Attributes: Approachable, patient, and service-oriented. Detail-focused, collaborative, and adaptable. Working Arrangements: Office-based with some hybrid working depending ...

Excellent communication and customer-service mindset Ability to prioritise workload in a fast-paced environment Experience mentoring or supporting other team members Understanding of ITIL methodology (preferred) What to Expect A supportive and friendly working environment. Mix of on-site work across multiple locations. Occasional short-notice travel. TOIL ...

Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...

Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst will pay a salary up to £30,000 with a hybrid working from ...

wider context of IT Service Delivery. Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. Where appropriate identify and escalate incidents to the Third line support/Service Delivery Manager when the situation requires such actions to take place. ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure and aws Table ...

Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ITSM/ITIL environments Understanding of Active Directory administration Basic network troubleshooting skills Excellent customer service and communication skills Comfortable working in client-facing environments Full UK driving ...

customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It’s an onsite role at the Hinckley Leicestershire offices, and operates on a shift basis with some weekend work (One weekend ...

Essential 3+years experience supporting dynamic365. Experience working in It Support Within a busy environment, including remote user support. Qualifications Microsoft Dynamics 365 certifications (desirable) ITIL Foundation (desirable) MCP (desirable) or equivalent qualification or experience Apply If you feel you match our requirements and are looking for your next career challenge ...

servers, operating systems, and cloud platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-savvy colleagues Experience with monitoring ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

Intune, SOTI MobiControl, Apple Business Manager, Samsung Knox . Strong understanding of endpoint security and device imaging. Excellent communication and stakeholder-management abilities. Desirable ITIL certification or equivalent service management experience. Experience with Microsoft Entra ID, Autopilot, and Zero Trust principles. Knowledge of accessibility and inclusive technology practices. ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

Email filtering technologies o Web filtering technologies Experience delivering system integrations across business functions. Strong documentation skills with a structured, process-driven approach. ITIL Foundation certification (desirable)Top of Form Bottom of Form ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

user computing with modern device management, efficient lifecycle processes, and improved hybrid collaboration experiences. Lead service management evolution, selecting modern tooling and blending ITIL with agile ways of working. Implement unified observability, monitoring and analytics to enable proactive operations and data-driven decision-making. Drive innovation, evaluating emerging technologies (including ...