1 to 25 of 205 Permanent ITIL Jobs in the Midlands

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

integration services (APIM, Service Bus). Working knowledge of Office 365, Cisco Networking, and security best practices for cloud and network infrastructure. Familiarity with ITIL service management standards and FinOps practices for cloud cost control. Experience with backup, disaster recovery solutions, and cloud security frameworks. Exposure to PowerPlatform technologies (PowerApps More ❯

integration services (APIM, Service Bus). Working knowledge of Office 365, Cisco Networking, and security best practices for cloud and network infrastructure. Familiarity with ITIL service management standards and FinOps practices for cloud cost control. Experience with backup, disaster recovery solutions, and cloud security frameworks. Exposure to PowerPlatform technologies (PowerApps More ❯

a similar role. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software More ❯

searching query languages. Confidence in handling common security incidents independently. Good understanding of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work with minimal supervision. Willingness to work in a 24/7 operations environment. Education More ❯

teams across the UK and Poland, ensuring smooth operations and high service standards. - Oversee and implement IT changes, service requests, and incident management, utilising ITIL principles where applicable. - Maintain and enhance network configurations, including LAN, WAN, VPN, Firewall, and WI-FI, while ensuring robust cyber security measures are in place. More ❯

teams across the UK and Poland, ensuring smooth operations and high service standards. - Oversee and implement IT changes, service requests, and incident management, utilising ITIL principles where applicable. - Maintain and enhance network configurations, including LAN, WAN, VPN, Firewall, and WI-FI, while ensuring robust cyber security measures are in place. More ❯

to the industry in industry in Munich, Redditch (UK) and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft 365, Active Directory, Azure, and VMware. More ❯

to the industry in industry in Munich, Redditch (UK) and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft 365, Active Directory, Azure, and VMware. More ❯

of study Plusses: Previous experience working in a Manufacturing environment Exposure to business analyse practises and techniques using tools such as Power BI Certifications: ITIL Foundation, Microsoft Certified Professional, Microsoft Certified Solutions Expert, CompTIA A+ More ❯

of study Plusses: Previous experience working in a Manufacturing environment Exposure to business analyse practises and techniques using tools such as Power BI Certifications: ITIL Foundation, Microsoft Certified Professional, Microsoft Certified Solutions Expert, CompTIA A+ More ❯

of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE, MCP, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/ More ❯

Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar More ❯

Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar More ❯

service. Desirable (but not essential): Knowledge of Windows, Office 365, and Active Directory. Understanding of ITSM tools such as Supportworks or similar. Familiarity with ITIL principles and processes. Experience using reporting tools like Power BI. Apply now for the IT Service Support Analyst to kick-start your IT career - we More ❯

managed and maintained. Key duties and responsibilities are : Incident & Request Management: Handle incidents and requests in accordance with Jigsaw24’s Case Management Process and ITIL best practices . SLA Compliance: Ensure all incidents and requests are acknowledged and responded to within the agreed Service Level Agreement (SLA). Customer Communication More ❯

OpenShift Admin. Background in regulated or high-security environments (e.g. public sector, defence). Experience with ITSM tools (e.g. ServiceNow, Jira Service Management) and ITIL-based processes. Knowledge of backup and recovery tools like Veeam, Commvault, or Azure Backup. You MUST hold Active SC or DV Clearance in order to More ❯

OpenShift Admin. Background in regulated or high-security environments (e.g. public sector, defence). Experience with ITSM tools (e.g. ServiceNow, Jira Service Management) and ITIL-based processes. Knowledge of backup and recovery tools like Veeam, Commvault, or Azure Backup. You MUST hold Active SC or DV Clearance in order to More ❯

with the requirements of the AIS group and its members. Key responsibilities: Oversee the day-to-day running of the IT Infrastructure. Utilise the ITIL framework in the delivery and continual service improvement of IT services. Deputise for the IT Infrastructure Manager as required. Provide 2nd/3rd line support More ❯

and communication skills Desirable experience: Familiarity with Python or Ansible for scripting and automation Experience with SolarWinds (NPM/APM/NetFlow) Awareness of ITIL practices Certifications such as CCNA, CCNP, or AZ-700 are advantageous but not essential Why Apply: Work in a stable, low-incident environment with a More ❯

. Solid understanding of IT systems and services relevant to legal or professional services. Analytical mindset with strong problem-solving skills. Desirable: Familiarity with ITIL frameworks and service delivery environments. Experience in solution design and business analysis. A degree in IT, Business, or a related field. Please send your CV More ❯

We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework. More ❯

Successful Applicant: The successful candidate will need to have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong More ❯

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯