Period
to 13 July 2020

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 13 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > Midlands
6 months to
13 Jul 2020
Same period 2019 Same period 2018
Rank 18 16 16
Rank change year-on-year -2 0 +4
Permanent jobs citing ITIL 552 1,328 1,597
As % of all permanent jobs advertised in the Midlands 9.44% 10.91% 10.68%
As % of the Processes & Methodologies category 10.37% 11.88% 11.65%
Number of salaries quoted 458 987 1,012
Median annual salary £44,750 £42,500 £41,500
Median salary % change year-on-year +5.29% +2.41% -2.35%
10th Percentile £25,000 £23,500 £22,250
90th Percentile £67,500 £60,500 £61,975
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +1.12%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 5,321 11,176 13,704
As % of all permanent IT jobs advertised in the Midlands 91.02% 91.81% 91.67%
Number of salaries quoted 4,346 8,614 10,836
Median annual salary £46,500 £45,000 £42,500
Median salary % change year-on-year +3.33% +5.88% +6.25%
10th Percentile £27,500 £26,250 £26,000
90th Percentile £70,000 £68,525 £66,250
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ITIL in the Midlands

ITIL
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing ITIL in the Midlands.

Salary trend for ITIL in the Midlands

ITIL
Salary Histogram in the Midlands

Salary distribution for jobs citing ITIL in the Midlands over the 6 months to 13 July 2020.

Salary histogram for ITIL in the Midlands

ITIL
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Midlands region over the 6 months to 13 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -4 372 £45,000 +5.88% 35
East Midlands 0 176 £42,500 +21.43% 6
ITIL
England

For the 6 months to 13 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ITIL.

1 210 (38.04%) Windows
2 207 (37.50%) Microsoft
3 141 (25.54%) Service Management
4 124 (22.46%) Active Directory
5 109 (19.75%) VMware
6 102 (18.48%) Windows Server
7 99 (17.93%) Agile Software Development
8 88 (15.94%) Office 365
9 87 (15.76%) Azure
9 87 (15.76%) Change Management
10 85 (15.40%) Problem-Solving
11 80 (14.49%) Service Delivery
11 80 (14.49%) SQL
12 72 (13.04%) Microsoft Certification
13 71 (12.86%) Cisco
14 70 (12.68%) VMware Infrastructure
15 64 (11.59%) Linux
15 64 (11.59%) Finance
15 64 (11.59%) Continuous Improvement
16 62 (11.23%) Public Sector
17 59 (10.69%) Citrix
18 58 (10.51%) SLA
18 58 (10.51%) ITSM
19 57 (10.33%) Firewall
19 57 (10.33%) Project Management
19 57 (10.33%) TCP/IP
19 57 (10.33%) PRINCE2
19 57 (10.33%) ITIL V3
20 55 (9.96%) WAN
21 54 (9.78%) DNS

ITIL
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (4.17%) MS Exchange
2 16 (2.90%) Exchange Server 2010
3 11 (1.99%) SharePoint
4 9 (1.63%) IIS
5 7 (1.27%) Skype for Business
5 7 (1.27%) Tomcat
6 6 (1.09%) Exchange Server 2013
7 4 (0.72%) BizTalk Server
7 4 (0.72%) WebSphere
8 3 (0.54%) Confluence
9 2 (0.36%) Apache
9 2 (0.36%) Sitefinity
9 2 (0.36%) WebLogic
9 2 (0.36%) WebSphere Application Server
10 1 (0.18%) Elasticsearch
10 1 (0.18%) SAS
Applications
1 39 (7.07%) Microsoft Office
2 28 (5.07%) Microsoft Excel
3 26 (4.71%) Microsoft PowerPoint
4 3 (0.54%) Microsoft Project
5 1 (0.18%) MS Visio
5 1 (0.18%) Spreadsheet
Business Applications
1 7 (1.27%) Remedy ITSM
2 6 (1.09%) SAP ERP
3 4 (0.72%) Oracle Applications
4 2 (0.36%) assyst
4 2 (0.36%) Dynamics CRM
5 1 (0.18%) Dynamics NAV
5 1 (0.18%) Sage X3
5 1 (0.18%) SAP IS-U
5 1 (0.18%) SAP S/4HANA
5 1 (0.18%) SAP SM
Cloud Services
1 88 (15.94%) Office 365
2 87 (15.76%) Azure
3 39 (7.07%) AWS
4 19 (3.44%) IaaS
5 18 (3.26%) PaaS
6 16 (2.90%) Cloud Computing
7 15 (2.72%) SaaS
8 14 (2.54%) Power Platform
9 6 (1.09%) PowerApps
10 5 (0.91%) Azure Active Directory
11 4 (0.72%) GCP
11 4 (0.72%) Mimecast
12 3 (0.54%) OneDrive
13 2 (0.36%) Amazon S3
13 2 (0.36%) AWS CloudFormation
13 2 (0.36%) AWS Lambda
13 2 (0.36%) Dynamics 365
13 2 (0.36%) Serverless
14 1 (0.18%) Amazon EC2
14 1 (0.18%) Logic Apps
Communications & Networking
1 57 (10.33%) Firewall
1 57 (10.33%) TCP/IP
2 55 (9.96%) WAN
3 54 (9.78%) DNS
4 53 (9.60%) LAN
5 44 (7.97%) DHCP
6 41 (7.43%) SAN
7 20 (3.62%) Fibre Channel
7 20 (3.62%) iSCSI
7 20 (3.62%) VPN
8 19 (3.44%) Wireless
9 15 (2.72%) Internet
10 14 (2.54%) VLAN
11 12 (2.17%) Cisco ASA
12 10 (1.81%) Network Security
12 10 (1.81%) Remote Desktop
13 8 (1.45%) VoIP
14 7 (1.27%) MPLS
14 7 (1.27%) Skype
15 6 (1.09%) BGP
Database & Business Intelligence
1 53 (9.60%) SQL Server
2 17 (3.08%) Data Warehouse
3 15 (2.72%) SQL Server Reporting Services
4 13 (2.36%) MySQL
5 11 (1.99%) SQL Server Integration Services
6 8 (1.45%) BusinessObjects
6 8 (1.45%) Power BI
6 8 (1.45%) Relational Database
7 6 (1.09%) OLTP
8 5 (0.91%) EDMS
8 5 (0.91%) Enterprise Data Warehouse
8 5 (0.91%) MongoDB
8 5 (0.91%) OLAP
8 5 (0.91%) Oracle Database
8 5 (0.91%) SAP BW
9 4 (0.72%) Crystal Reports
9 4 (0.72%) Informix
9 4 (0.72%) PostgreSQL
9 4 (0.72%) RDBMS
10 3 (0.54%) MS Access
Development Applications
1 11 (1.99%) Git (software)
1 11 (1.99%) JIRA
2 9 (1.63%) Jenkins
3 5 (0.91%) Bitbucket
4 4 (0.72%) Bazaar
5 2 (0.36%) Atlassian Bamboo
5 2 (0.36%) FishEye
5 2 (0.36%) JUnit
5 2 (0.36%) Mercurial
5 2 (0.36%) NUnit
5 2 (0.36%) Octopus Deploy
5 2 (0.36%) SpecFlow
5 2 (0.36%) SQL Server Management Studio (SSMS)
5 2 (0.36%) TeamCity
6 1 (0.18%) ERwin
6 1 (0.18%) MSI
6 1 (0.18%) Visual Studio
General
1 64 (11.59%) Finance
2 62 (11.23%) Public Sector
3 32 (5.80%) Back Office
4 30 (5.43%) Law
5 21 (3.80%) Telecoms
6 14 (2.54%) Local Government
6 14 (2.54%) Retail
7 11 (1.99%) Manufacturing
8 9 (1.63%) Billing
9 8 (1.45%) Automotive
10 7 (1.27%) Digital Economy
10 7 (1.27%) Legal
11 4 (0.72%) Police
12 2 (0.36%) Advertising
13 1 (0.18%) Banking
13 1 (0.18%) Electronics
13 1 (0.18%) French Language
13 1 (0.18%) Military
Job Titles
1 127 (23.01%) Analyst
2 45 (8.15%) Support Analyst
3 44 (7.97%) IT Manager
4 41 (7.43%) Applications Support
4 41 (7.43%) Service Manager
5 30 (5.43%) Architect
6 29 (5.25%) Infrastructure Engineer
6 29 (5.25%) IT Analyst
7 28 (5.07%) IT Engineer
8 27 (4.89%) IT Support
9 26 (4.71%) Team Leader
10 24 (4.35%) Operations Manager
11 21 (3.80%) Technical Support
12 20 (3.62%) Support Engineer
13 19 (3.44%) Applications Support Analyst
14 18 (3.26%) Delivery Manager
15 17 (3.08%) Service Analyst
16 16 (2.90%) IT Operations Manager
16 16 (2.90%) Service Delivery Manager
17 15 (2.72%) Consultant
Libraries, Frameworks & Software Standards
1 24 (4.35%) .NET
2 14 (2.54%) XML
3 11 (1.99%) HTML
3 11 (1.99%) Middleware
4 10 (1.81%) SOAP
4 10 (1.81%) Web Services
5 7 (1.27%) LAMP
5 7 (1.27%) LDAP
5 7 (1.27%) YAML
6 5 (0.91%) COM
6 5 (0.91%) JSON
6 5 (0.91%) WCF
7 4 (0.72%) REST
8 2 (0.36%) .NET Framework
8 2 (0.36%) iBATIS
8 2 (0.36%) Spring
8 2 (0.36%) WebSphere MQ
9 1 (0.18%) ASP.NET
9 1 (0.18%) EDI
9 1 (0.18%) XSLT
Miscellaneous
1 52 (9.42%) Analytical Skills
2 48 (8.70%) Data Centre
3 38 (6.88%) Management Information System
4 32 (5.80%) Self-Motivation
5 19 (3.44%) Virtual Team
6 14 (2.54%) Cybercrime
7 11 (1.99%) User Experience
8 10 (1.81%) Public Cloud
9 9 (1.63%) Clustering
9 9 (1.63%) CMDB
9 9 (1.63%) Cyberthreat
9 9 (1.63%) Greenfield Project
9 9 (1.63%) Mobile App
10 8 (1.45%) Enterprise Storage
10 8 (1.45%) Replication
11 7 (1.27%) CCTV
11 7 (1.27%) Linux Command Line
11 7 (1.27%) NHS
12 6 (1.09%) Video Conferencing
13 5 (0.91%) Robotics
Operating Systems
1 210 (38.04%) Windows
2 102 (18.48%) Windows Server
3 64 (11.59%) Linux
4 41 (7.43%) Windows 10
5 31 (5.62%) Windows Server 2008
6 29 (5.25%) Windows Server 2012
7 26 (4.71%) Windows Server 2016
8 24 (4.35%) Windows 7
9 12 (2.17%) Red Hat Enterprise Linux
9 12 (2.17%) Unix
10 9 (1.63%) Windows Server 2019
11 8 (1.45%) Apple iOS
11 8 (1.45%) Windows 8
12 5 (0.91%) HPUX
12 5 (0.91%) Windows XP
13 4 (0.72%) Android
13 4 (0.72%) CentOS
14 3 (0.54%) Windows Phone
15 1 (0.18%) OpenVMS
15 1 (0.18%) Solaris
Processes & Methodologies
1 141 (25.54%) Service Management
2 99 (17.93%) Agile Software Development
3 87 (15.76%) Change Management
4 85 (15.40%) Problem-Solving
5 80 (14.49%) Service Delivery
6 64 (11.59%) Continuous Improvement
7 58 (10.51%) ITSM
8 57 (10.33%) ITIL V3
8 57 (10.33%) PRINCE2
8 57 (10.33%) Project Management
9 49 (8.88%) Stakeholder Management
10 46 (8.33%) Incident Management
11 42 (7.61%) DevOps
12 41 (7.43%) Infrastructure Engineering
13 40 (7.25%) Strategic Roadmap
14 39 (7.07%) Problem Management
15 35 (6.34%) Project Delivery
16 33 (5.98%) Cybersecurity
17 32 (5.80%) Information Security
18 27 (4.89%) Disaster Recovery
Programming Languages
1 80 (14.49%) SQL
2 46 (8.33%) PowerShell
3 19 (3.44%) C#
3 19 (3.44%) Java
4 16 (2.90%) Python
5 15 (2.72%) T-SQL
6 9 (1.63%) VBScript
7 7 (1.27%) PHP
8 5 (0.91%) ABAP
8 5 (0.91%) Shell Script
8 5 (0.91%) VBA
9 2 (0.36%) Bash Shell
9 2 (0.36%) C
9 2 (0.36%) R
10 1 (0.18%) Go
10 1 (0.18%) KiXtart
10 1 (0.18%) PL/SQL
10 1 (0.18%) VB
Qualifications
1 72 (13.04%) Microsoft Certification
2 54 (9.78%) ITIL Certification
3 53 (9.60%) Security Cleared
4 48 (8.70%) SC Cleared
5 44 (7.97%) Degree
6 43 (7.79%) MCSA
7 41 (7.43%) MCSE
8 36 (6.52%) Cisco Certification
9 28 (5.07%) CCNA
9 28 (5.07%) DV Cleared
10 20 (3.62%) CISSP
11 18 (3.26%) Server+ Certification
12 14 (2.54%) CCNP
13 10 (1.81%) PRINCE2 Practitioner
14 9 (1.63%) VMware Certified Professional (VCP)
15 8 (1.45%) AWS Certification
15 8 (1.45%) ITIL Foundation Certificate
15 8 (1.45%) MCITP
15 8 (1.45%) PMI Certification
16 7 (1.27%) PMP
Quality Assurance & Compliance
1 58 (10.51%) SLA
2 28 (5.07%) ISO/IEC 27001
3 22 (3.99%) GDPR
4 10 (1.81%) NIST
5 9 (1.63%) QA
5 9 (1.63%) Sarbanes-Oxley
6 7 (1.27%) ISO 9001
6 7 (1.27%) ISO/IEC 20000
6 7 (1.27%) PMO
7 5 (0.91%) COBIT
7 5 (0.91%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.36%) Data Quality
9 1 (0.18%) Cyber Essentials
9 1 (0.18%) ISO 14001
9 1 (0.18%) PCI DSS
System Software
1 124 (22.46%) Active Directory
2 70 (12.68%) VMware Infrastructure
3 45 (8.15%) Hyper-V
4 18 (3.26%) vSphere
5 15 (2.72%) XenApp
6 11 (1.99%) VMware ESXi
7 9 (1.63%) Virtual Machines
8 7 (1.27%) Virtual Servers
8 7 (1.27%) XenDesktop
9 4 (0.72%) Microsoft App-V
9 4 (0.72%) Microsoft Virtual Server
10 2 (0.36%) BitLocker
10 2 (0.36%) DFS Replication
10 2 (0.36%) Docker
10 2 (0.36%) vCloud
10 2 (0.36%) Virtual Desktop
10 2 (0.36%) VMware NSX
11 1 (0.18%) Firmware
11 1 (0.18%) Terminal Server
Systems Management
1 33 (5.98%) SCCM
2 10 (1.81%) Microsoft Intune
2 10 (1.81%) QRadar
3 9 (1.63%) Microsoft Clustering
4 6 (1.09%) SCOM
5 4 (0.72%) CASB
5 4 (0.72%) vCenter Server
6 3 (0.54%) Kubernetes
6 3 (0.54%) Terraform
7 2 (0.36%) Ansible
7 2 (0.36%) Failover Clustering
7 2 (0.36%) Microsoft Data Protection Manager
7 2 (0.36%) Nessus
7 2 (0.36%) Netcool
7 2 (0.36%) OpenView
7 2 (0.36%) Puppet
7 2 (0.36%) SCDPM
7 2 (0.36%) SCSM
7 2 (0.36%) SCVMM
7 2 (0.36%) WSUS
Vendors
1 207 (37.50%) Microsoft
2 109 (19.75%) VMware
3 71 (12.86%) Cisco
4 59 (10.69%) Citrix
5 29 (5.25%) Oracle
6 25 (4.53%) ServiceNow
7 20 (3.62%) CheckPoint
8 19 (3.44%) Veeam
9 18 (3.26%) SAP
10 15 (2.72%) Dell
11 14 (2.54%) Splunk
12 12 (2.17%) Capita
12 12 (2.17%) LogRhythm
12 12 (2.17%) Red Hat
13 8 (1.45%) Juniper
13 8 (1.45%) NetApp
14 7 (1.27%) Remedy
15 6 (1.09%) Ariba
15 6 (1.09%) Concur
15 6 (1.09%) HP