11 of 11 Permanent ITIL Certification Jobs in the Midlands

journey of change Qualifications. Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science, or a related field Information Technology Infrastructure Library (ITIL) Certification (Desirable) Skills & Experience. Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive, and Office Strong technical knowledge of network and server operating system Experience with support of Windows More ❯

clear business outcomes. Commitment to The Effortless Experience principles: clarity, simplicity, and reliability. Desirable Experience with Dynamics 365 Business Central, Sage Intacct, or similar ERP systems. Prince2, Agile, or ITIL qualification. Familiarity with tools such as Halo PSA, SharePoint, Power BI, or Power Automate. Experience using AI or automation to optimise delivery workflows. Experience leading cross-functional project teams More ❯

clear business outcomes. Commitment to The Effortless Experience principles: clarity, simplicity, and reliability. Desirable Experience with Dynamics 365 Business Central, Sage Intacct, or similar ERP systems. Prince2, Agile, or ITIL qualification. Familiarity with tools such as Halo PSA, SharePoint, Power BI, or Power Automate. Experience using AI or automation to optimise delivery workflows. Experience leading cross-functional project teams More ❯

handling tickets in a structured support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯

DCR) Batchelor of Science (BSc) in Radiography or Equivalent. State Registration with the HCPC. Masters level qualification (or working towards same) Leadership and management qualification Information Technology Infrastructure Library (ITIL) qualification Projects in Controlled Environments (PRINCE2) qualification or equivalent experience in project management in methodology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯

CCIE, Azure Network Engineer, AWS Networking Specialty). Desirable: Experience in leading network aspects of transformation, separation, etc projects. Knowledge of automation tools (e.g., Ansible, Terraform) for network provisioning. ITIL certification or experience in service management frameworks. Benefits : You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within More ❯

Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance. Should you have any questions or wish to apply More ❯

Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance Should you have any questions or wish to apply More ❯

support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principle Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed. Customer Relationship Management (20%) Coordinate and lead regular service review … SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience Skills and Experience ITIL-qualified, ideally at least an intermediary level. Additional technical or service operation equivalent qualifications would be considered a plus. Experience working with Autotask (ITSM Tool) would be desirable What More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯

Service Operations team to drive IT Service improvements across the business and ensure the IT team adhere to IT service governance & best practice. We are looking to engage an ITIL certified IT Service specialist who has worked across the full-service life cycle and has the self-motivation to drive service improvements and processes forward autonomously. Initiatives may include … IT Governance or IT Process improvement related tasks, therefore experience in any of these areas would be an advantage, however not essential. Someone with a breadth of practical ITIL best practice experience will be able to work with the relevant stakeholders and SMEs to reach the desired outcomes. We are looking for: Experience working across the full IT Service … lifecycle, with a strong understanding of ITIL Best Practice. ITI V3/V4 certified. Excellent communication and relationship building skills, with the resilience to see initiatives through. The ability to discuss your track-record identifying IT service improvement opportunities and subsequently delivering those improvements. Problem Management experience would be beneficial. Analysis issues and working to implement solutions. Track-record More ❯