Knowledge Manager
- Hiring Organisation
- Equiniti
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
content approval, periodic sign-off (quarterly, half-yearly, annually), and lifecycle management. Champion the continuous improvement cycle by using data, customer feedback (including IVR surveys), and speech analytics to assess programme effectiveness and recommend enhancements. Promote a knowledge-sharing culture across the organisation by delivering training, communications, and awareness programmes ...