Senior Flow Room Operations & Incident Control Manager
- Location
- East Midlands, England, United Kingdom
difference, you'll love making it sparkle for millions of Very customers. About the role We're looking for a Senior Flow Room Operations & Incident Control Manager to lead one of the most critical functions within our automated fulfilment operation. This is a highly visible leadership role, responsible … with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues are managed quickly and effectively, with clear communication and minimal disruption to customers and operations. About ...