12 of 12 Permanent Journey Map Jobs in the Midlands

Analytics. Knowledge of SEO, CRO, and A/B testing for data-driven design decisions. Understanding of WCAG accessibility standards and inclusive design principles. Ability to create personas, journey maps, and user flows aligned with business goals. Benefits We value creativity and collaboration - and we reward it too: Competitive salary up to £40k (DOE) 37.5-hour work week More ❯

Analytics. Knowledge of SEO, CRO, and A/B testing for data-driven design decisions. Understanding of WCAG accessibility standards and inclusive design principles. Ability to create personas, journey maps, and user flows aligned with business goals. Benefits We value creativity and collaboration - and we reward it too: Competitive salary up to £40k (DOE) 37.5-hour work week More ❯

a broad range of design ideas backed up with results to prove their effectiveness. Day-to-day responsibilities of the role will include creating information architecture, wireframes, customer journey maps and beautifully crafted interfaces. You’ll be able to create digital prototypes with pace and accuracy and design engaging experiences which meet customer needs and business goals. You More ❯

technology-enabled business change projects or workstreams. Knowledge of tax compliance processes. Proficiency in data analytics tools for gathering and analysing business requirements and KPIs. Experience in customer journey mapping and translating insights into wireframes and user stories. Strong communication skills with the ability to influence stakeholders across multiple disciplines. Familiarity with UX design collaboration and agile methodologies. More ❯

technology-enabled business change projects or workstreams. Knowledge of tax compliance processes. Proficiency in data analytics tools for gathering and analysing business requirements and KPIs. Experience in customer journey mapping and translating insights into wireframes and user stories. Strong communication skills with the ability to influence stakeholders across multiple disciplines. Familiarity with UX design collaboration and agile methodologies. More ❯

business objectives and business processes to technical teams whether internal colleagues or external service providers Assist technical teams in translating required functionality into application architecture. Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions. Ensure that requirements are captured as user stories using best practice standards and methodologies Ensure accurate More ❯

Analysis (e.g. BCS Diploma, IIBA CBAP ) or significant experience at senior level. Knowledge and ability to conduct rigorous analysis and testing, utilising techniques such as Persona Development, Customer Journey Mapping, Requirements Engineering, Benefit Analysis, Change Impact Assessments, Pulse Surveys, Requirement Traceability, Test Cases/Scripts etc. Experience of managing and leading a team, undertaking all duties associated with More ❯

Analysis (e.g. BCS Diploma, IIBA CBAP®) or significant experience at senior level. Knowledge and ability to conduct rigorous analysis and testing, utilising techniques such as Persona Development, Customer Journey Mapping, Requirements Engineering, Benefit Analysis, Change Impact Assessments, Pulse Surveys, Requirement Traceability, Test Cases/Scripts etc. Experience of managing and leading a team, undertaking all duties associated with More ❯

senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is 55,552 - 58,414 Hybrid working Pension scheme Plus More ❯

senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is £55,552 - £58,414 Hybrid working Pension scheme Plus More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯

Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods , improve design operations, and drive adoption … What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery More ❯