1 to 25 of 53 Permanent Journey Map Jobs in the Midlands

journeys that create the optimal user experience Use insights from user research and metrics to identify 'pain points' and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with the Hippo More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects, ensuring research findings inform design and product decisions. Benchmark key More ❯

management and collaboration skills. Strong analytical and problem-solving abilities, with a data-driven mindset. Familiarity with CRM systems, marketing automation, and customer journey mapping. What we offer: Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition More ❯

and usability testing ️ Collaborate with developers to ensure design consistency ️ Work with tools like Figma, Adobe XD, or Sketch ️ Create user personas and journey maps ️ Analyze user feedback and behavior to improve interfaces ️ Maintain brand consistency in design elements ️ Support responsive design for cross-device compatibility ️ Participate in More ❯

be beneficial. • Customer Experience (CX) Strategies: Understanding customer experience strategies and how to improve customer interactions and satisfaction. This includes knowledge of customer journey mapping, customer feedback mechanisms, and customer service best practices. • Technical Skills: Proficiency in technical aspects such as system integration, data migration, and customization of More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯