8 of 8 Permanent Journey Map Jobs in the Midlands

journeys that create the optimal user experience Use insights from user research and metrics to identify 'pain points' and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with the Hippo More ❯

and are a guardian of effective content design. Figma Proficiency: You’re a Figma whiz, capable of delivering polished designs to engineering partners. Journey Mapping: You have experience in creating clear customer journeys, from resellers to enrolment. Communication Skills: Your communication, presentation, and writing abilities are top-notch More ❯

and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects, ensuring research findings inform design and product decisions. Benchmark key More ❯

management and collaboration skills. Strong analytical and problem-solving abilities, with a data-driven mindset. Familiarity with CRM systems, marketing automation, and customer journey mapping. What we offer: Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition More ❯

and usability testing ️ Collaborate with developers to ensure design consistency ️ Work with tools like Figma, Adobe XD, or Sketch ️ Create user personas and journey maps ️ Analyze user feedback and behavior to improve interfaces ️ Maintain brand consistency in design elements ️ Support responsive design for cross-device compatibility ️ Participate in More ❯

working with culinary and marketing teams to ensure offerings excite and engage customers. Support with data-driven decision-making, promotional tactics, and customer journey mapping. Provide project and technical support during onboarding, including high-profile or complex client launches. Key skills for the Digital Mobilisation Manager: Degree-level More ❯

experience as a senior or principal business analyst working on complex functional change initiatives. Youll have knowledge of service design principles and user journey mapping. Youll have strong communication skills with the ability to engage with internal and external stakeholders across al levels of the organisation, including senior More ❯

Full time permanent Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey, Implementation) Take your CRM implementation skills to the next level in a fully remote role with a FTSE 500 company transforming healthcare infrastructure. A Senior Business Applications Analyst - CRM (CRM, Yardi, RentCafe, Customer Journey … standardising software solutions across its portfolio to deliver top-tier resident experiences. You will need: 4+ years' experience in CRM implementation, including customer journey mapping Hands-on experience with CRM solution or residential property software management platforms Background in sales and customer experience systems Strong understanding of customer … the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive CRM experience across all UK care homes. Expect to partner with implementation teams, external consultants, and business stakeholders to More ❯