Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm on a permanent basis. As a Desktop Support Analyst/2nd Line Support Analyst you will be expected to: Technically resolves … end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to linemanagementMore ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
the performance arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With linemanagement responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key Responsibilities Own CRM performance … Proven track record of improving CRM campaign performance across email and push channels. Comfortable owning reporting, insight, and test design - strong Excel/Google Sheets skills essential. Excellent stakeholder management and ability to influence cross-functional teams. Experience in linemanagement or mentoring CRM team members. Strong understanding of customer segmentation, engagement metrics, and campaign planning. Desirable More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
in a caring, inclusive environment. This role ensures outstanding student outcomes through strategic leadership, curriculum innovation, and high-quality teaching. Key Responsibilities Strategic Leadership Lead the vocational department in line with the Academy’s vision and improvement plans. Develop and implement a departmental plan with clear, data-driven targets. Collaborate with internal and external partners to raise attainment. Curriculum … staff in lesson planning and delivery. Lead intervention and enrichment programmes, including after-school and holiday sessions. Use data to inform teaching and set improvement targets. Staff Development and LineManagementLine manage TLR holders and oversee departmental performance. Lead CPD, mentoring, and coaching initiatives. Support recruitment, induction, and professional reviews. Student Progress and Support Organise teaching More ❯
and client meetings, providing product demonstrations, prospect engagement, training and liaising closely with the development and sales teams to ensure an effective and smooth customer journey. You will hold linemanagement responsibility and will liaise with HR to ensure that relevant coaching and development plans are put in place for each member of the team. You will act … as an effective point of escalation for the CRM team along with ensuring the quality of CRM project delivery, in line with client objectives. As CRM consultant, you will provide feedback and suggestions in order to assist with improving Company best practice and customer experience along with providing input in the Company’s strategic development plans. Key Tasks Effectively … support the sales team in completing pre-sales activities Liaise with HR to effectively line manage CRM product specialists, completing coaching, setting appropriate deadlines and objectives, one to ones and appraisals as required Effectively manage capacity for CRM project delivery and where appropriate engage in recruitment activities. Act as a point of escalation to manage more complex consultancy enquiries. More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Tetra Tech
an established and growing Environmental Planning team with an opportunity to engage and learn from a vast range of technical experts across our engineering, environmental, planning, sustainability and project management departments. Whilst you will be expected to support and manage a range of predominantly EIA projects within a consultancy environment, the role will also provide the chance to broaden … skills and experience within team and project management, business development and technical assessment areas. This senior leadership role within the team, reporting to the Head of EIA and Natural Capital, would offer an opportunity to influence its direction, particularly in terms of forthcoming changes to policy and emerging sectors and technologies, and play a fundamental part in its success. … Director and Technical Director will be commensurate with experience, but it would be expected that each gradewill be responsible for providing technical and commercial leadership within the team, senior management and direction of the environmental planning, consenting and construction environmental management process for a variety of projects/sectors. You will be supported by other senior team members More ❯
ensure data and system requirements are considered as part of other initiatives Leading, and supporting projects, including cross organisational initiatives involving system partners external to the PCN Proactive performance management of services using data to identify areas for improvement, and working with responsible officers and managers to enact positive change Linemanagement, and development of a Junior … frameworks such as IIF Data Quality reports and exercises Reviewing operational performance and driving optimisations Understand demand, capacity, and activity Achieve government and commissioner set targets Support population health management and work-force planning Support interoperability between a variety of digital solutions to foster collaborative working and improve the efficiency of processes. Analysis and Judgement: Interrogate and analyse, sometimes … and the wider system to support the delivery of care to improve patient and staff experience Professional development Commitment to continuous development Miscellaneous Mentoring and (data) upskilling PCN staff Management of junior members of staff General management duties Person Specification Experience Essential A minimum of 3 years experience of complex data analysis using Microsoft Excel, including advanced formulas More ❯
About the role As Senior Product Manager you will lead the strategy, roadmap and execution of a key strategic product line with autonomy and ownership to deliver success for your customers. Your own team of product professionals will cover the complete spectrum of product management from long term vision and planning, through roadmaps and prioritisation, to backlog, execution … and challenges, informing every step of your product evolution, translating this to the 'what' and 'why' of your products' existence. You will think beyond the parts of your product line to deliver a whole experience that not only solves your customers' challenges but exceeds their expectations, owning and driving the commercial success as a result. Responsibilities Engage directly with … stakeholders to understand their challenges, needs, drivers and goals and those of the business as a whole. Define vision and high-level product strategy for your key strategic product line which act as anchors for roadmap and prioritisation, reinforcing all activities within your team. Your vision should align with the wider business vision and goals and with other product More ❯
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Croud
a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that … Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive linemanagement experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working More ❯
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Croud
a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that … Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive linemanagement experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working More ❯
New York, Lincolnshire, United Kingdom Hybrid / WFH Options
twentysix
client portfolio, Croud New York offers hands-on experience working with some of the world's leading brands across every industry sector. Responsibilities: This is a client-facing, front-linemanagement role for a highly intelligent, charismatic and creative thinking leader who is passionate about digital marketing and specifically paid search . The successful candidate will demonstrate account … ad hoc constructive feedback, and Croud's career development framework process. Desired Qualifications: At least 4 years experience in digital marketing, demonstrating deep experience and knowledge in digital account management with a track record of exceeding performance goals against sales-related KPIs (purchases, subscribers, etc.). Good knowledge of navigating and using Google Analytics. Certified to at a minimum … the employee's/applicant's skill set, level of experience, and qualifications. Standard hours are from 9.00am to 5.30pm. There's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
Thales Group
communication skills and enjoy helping the development of others? Got your interest? Then look no further What the role has to offer: Opportunity to step up to an engineering management position Good opportunity to learn in a different engineering domain Be able to stretch your thinking by working on a challenging & complex programme About the team/rewards You … will need to ensure that the Engineering Processes are applied correctly and appropriately on the project to company, legislative, regulatory and international standards. Your role will include includes significant Management responsibility for engineering strategy and direction and may have direct linemanagement responsibilities for staff on Project. Applicants must be eligible to obtain UK SC Level Security … encourage you to have informal chat with the Talent Acquisition Partner. Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up More ❯
KMAT Data Officer 37 hours per week, 52.143 weeks per year. Hours by arrangement with Management to meet the needs of the Trust Salary Band G (11-14) £27,700 to £30,060 per annum (Interviews to be held 20th August 2025) The Trust Kenilworth Multi Academy Trust has a vacancy for a full time Data Officer. The vacancy … core purpose of the KMAT Data Officer is to support the school with key operational functions related to data and timetabling across the school. This includes: The Role Data Management: Supporting the Assistant Head (Raising Standards) with the use of the Management Information System (MIS) for staff and student data, ensuring accurate and effective collection, reporting, and analysis … to support decision-making across the school. Timetable Management: Supporting the Assistant Head (Raising Standards) to organise and manage staff and student timetables to ensure smooth academic operations. Assessment and Reporting: Supporting the Assistant Head (Raising Standards) to create reports, tracking student progress, coordinating the systems for assessment, ensuring consistency and effectiveness in recording and reporting data across all More ❯
to repair and build kit on all BT portfolio and customer owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek • Ability to support their Team Leader and Line Manager through transformational changes. • Ability to process complex ideas and think logically; perceives and understands others. • Customer facing; strong interpersonal skills, assertive, financial awareness. • Competent on BT systems reporting More ❯
processes to reduce time and improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Essential Skills Required: Proficiency in programming language More ❯
processes to reduce time and improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Skills: You will have proficiency in programming More ❯
the wider toolset as required - close collaboration and communication at all times. Maintain close collaboration with all Vehicle Dynamics Teams and undertake any other work as directed by the Line Manager in connection with the role. Essential Skills: Highly experienced programmer (ideally MATLAB as this is the basis of the current toolset) - knowledge of OOP and TDD. Proven experience More ❯
the wider toolset as required - close collaboration and communication at all times. Maintain close collaboration with all Vehicle Dynamics Teams and undertake any other work as directed by the Line Manager in connection with the role. Skills: Essential: Highly experienced programmer (ideally MATLAB as this is the basis of the current toolset) - knowledge of OOP and TDD. Proven experience More ❯
Wellingborough, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Booker Group
you enjoy problem-solving, improving systems, and working in a collaborative tech team, we’d love to hear from you. You will be responsible for No direct budget or linemanagement responsibilities, but accountable for delivering reliable and efficient code. You will need Minimum of 6 years commercial experience of Java Linux scripting. Source code management tools More ❯
across the bank! You will also manage a team of Analytics Consultants YOUR SKILLS AND EXPERIENCE Strong experience in the customer/insight/product analytics space Strong stakeholder management/engagement experience LineManagement Experience THE BENEFITS £90,000-£110,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at More ❯
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Croud
Year-round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of More ❯
leading all business development activities, looking for new customers and venturing into potential new markets. You will report directly into the Managing Director and will be part of the Management team. Currently the role does not have any linemanagement responsibilities but that may change in the future as the business grows. Key tasks and responsibilities Identify … rapport and set up meetings. Continually network and build relationships with potential new leads. Collaborate with the Managing Director and Commercial Manager in developing the business development plan in line with the Corporate Sales Strategy and execute it. Working closely with the potential prospects to understand their full needs and to inform R&D team of work that is … met. Financially astute and able to understand sales financials, key ratios, margins. Previous industrial experience, preferably in a medical device organisation, life sciences or personal care. Previous Business Development Management experience in medical devices, personal care or related industry is essential. Ability to develop and uphold good working relationship and influence people both internally and externally to achieve assigned More ❯
portfolio of projects to keep fuelling the growth of the channel. Key responsibilities Our instant delivery team sits within the wider boots Digital team and support the trading and management of the channel. Leading, and managing the implementation of the instant delivery roadmap working closely with our partners and Boots partners to inspire the best performance Lead on projects … including partner integrations, data management, store portfolio and loyalty Leading the end-to-end project lifecycle, from planning, implementation, and evaluation of the projects Troubleshoot, solving and escalating issues as required Tracking of financial aspects of projects and ability to give clear accounts of spend Support the wider digital team in the Condor re-platform ensuring instant delivery requirements … propositions and participate in project work to continuously improve the apps and capabilities Explore opportunities for growth and lead on development requirements e.g. £10 Tuesday, PMED's, PIM integration Linemanagement of project focussed side of instant delivery team supporting with workload and development You are extremely organised and experienced in project and/or programme managementMore ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
search accounts Lead key partnerships with Google, Microsoft, SKAI and MetaSearch partners Develop a strong team ethos and exhibit focused and positive team leadership Identify areas of development for line reports and creating career development plans Generate case study worthy work and enter industry awards Drive innovation and push the boundaries of search, finding new ways to deliver against … in the global roster, and the ideal candidate will have a passion for making automation drive performance at scale through the use (not an exclusive list) of scripts, bid management platform or PPC audit tools. This is a senior position with a senior level salary and we are looking for someone to not just take ownership of a key … account but to challenge our approach to search in general. Pre-Requisites for the Role Experience of managing Enterprise level accounts in an agency environment Experience in linemanagement of high-performance teams Relevant certifications within Google Ads Evidence of delivering technical innovations for clients Proven experience with direct response marketing Nice to Have Knowledge and experience of More ❯
such as hardware, software, professional services, cyber security and telecommunications. You'll help us deliver our promise by leading the procurement team supporting UK power generation. You'll ensure management and prioritisation of the team's workload. Additionally, you'll focus on key areas of spending to support both the procurement strategy and requirements of the business. You'll … manage and deliver effective tendering, negotiation, contract management, working collaboratively with business colleagues ensuring procure to pay processes and policies are operating effectively. You'll help us shape the future by partnering with key stakeholders and Procurement leads to co-create our 3-5 year strategic procurement plans. This will include clear deliverables to safeguard our supply chains. You … ll also work closely with finance teams to support the annual budgeting process. This role also includes linemanagement responsibilities. Who we're looking for: To be successful in this role you'll ideally be MCIPS qualified and have extensive experience in a similar role. It is key that you have demonstrable experience in end-to-end procurement More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
We're seeking an experienced and dynamic ERP Project Manager ready to roll up their sleeves and lead from the front. The Role: This is not your average project management role. It's a " player-manager " position ideal for someone who thrives on balancing hands-on delivery with people leadership. You’ll guide a team of five talented consultants … lifecycle. Manage a team of 5 ERP consultants, providing support, mentorship, and technical oversight. Act as the main point of contact between the consultancy and client stakeholders. Balance team management responsibilities with hands-on solution design, configuration, and implementation. Travel to customer sites across the UK as required (all expenses paid). You’ll Need: Proven track record delivering … ERP projects— Epicor Kinetic experience is essential . Previous leadership or linemanagement experience. Strong knowledge of manufacturing and/or logistics business processes. Excellent communication skills with a client-focused approach. A self-starter mindset with the ability to juggle multiple priorities. What’s In It For You: Competitive salary of £80,000 - £90,000 per annum. More ❯