Windows OOBE imaging. Administer virtual endpoints and assets within a cloud-hosted infrastructure. Perform patching and vulnerability management across operating systems, firmware, networks, and business-critical applications. Support staff onboarding and offboarding processes, ensuring smooth IT access setup and deactivation. Manage licensing, user accounts, and group permissions within Microsoft 365. Proactively monitor system health, conduct Level 1-3 incident analysis More ❯
Blythe Valley Park, Shirley, Solihull, West Midlands, England, United Kingdom
Kate+Co
running of business technology systems Liaise with external IT suppliers and manage IT equipment Troubleshoot hardware/software issues (Windows PCs, laptops, printers, mobile devices) Manage user accounts during onboarding/offboarding processes Maintain and improve internal systems Clean, transform, and analyse data to support decision-making Collaborate on the design and delivery of new software solutions Provide system training More ❯
resolve operational issues Manage and maintain company endpoints, configurations, and application deployments Oversee cloud-hosted virtual endpoints and assets Perform OS, firmware, and application patching and vulnerability management Support onboarding/offboarding processes, including access setup and asset allocation. Administer licenses, accounts, and user groups in Microsoft 365. Monitor and maintain health of live systems with L1-L3 analysis and More ❯
first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex issues to senior engineers and maintain clear documentation of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
in a fast-paced, collaborative environment. The Role at a Glance: 2nd line Software Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 to £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
understanding throughout the engagement. Supporting pre-sales and solution architecture, youll provide technical insight during the scoping phase, helping shape proposals and ensuring smooth handover into delivery. Evaluating and onboarding new technologies, youll play a key role in assessing emerging tools and platforms, contributing to Littlefishs evolving service portfolio. Sharing knowledge and mentoring colleagues, youll actively support team development through More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Client Server
to mentor others to reach their full potential, taking ownership of technical projects and contributing to high level architecture discussions. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month/quarter in the Nottingham office. More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
VIQU IT
upgrades Monitor application performance and liaise with vendors and internal IT teams to resolve issues Support document management processes including metadata version control and filing standards Assist with iManage onboarding and offboarding processes for legal teams Collaborate on AI tools integration and automation projects to enhance legal workflows Act as the main contact between business users and vendors for legal More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
from either?our Milton Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service More ❯
Experience with O2C applications and payment gateways Experience with tracking tools like Jira Experience working in Agile environments (SCRUM, Kanban) Your first 90 days: Join our immersive Bootcamp Review onboarding plans with your manager and set goals Collaborate with the team and participate in roadmap planning Build your internal network across departments Expand your skills, share expertise, and unlock your More ❯
Halesowen, West Midlands, United Kingdom Hybrid / WFH Options
Lucronex Ltd
and support services are delivered in line with SLAs and client expectations. Prepare and maintain customer facing service documentation, including status updates, meeting notes, and reporting packs. Support the onboarding process for new clients, ensuring a seamless transition from sales to delivery. Proactively monitor client engagement and satisfaction, identifying opportunities to enhance service or add value. Internal Operations & Administration Track More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: November 22, 2024 (Updated 8 days More ❯
cause analysis, performance tuning, and bug fixing. Triage and escalate issues to the development team where appropriate. Document integration processes and support resolutions to build internal knowledge. Support the onboarding of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience More ❯
cause analysis, performance tuning, and bug fixing. Triage and escalate issues to the development team where appropriate. Document integration processes and support resolutions to build internal knowledge. Support the onboarding of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Quattro RS
transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software experience with occasional on site training at customer locations across the UK. Onboarding of new customers on to the platform. Escalate any complex issues to the Head of Training and Service. Upselling additional services that are available on the system. Requirements: Excellent verbal More ❯
Kidderminster, Worcestershire, West Midlands, United Kingdom
Ad Warrior
receipted Support the Service Delivery Manager Major accounts with service-related tasks, such as escalations and queries Be accountable for direct customer communications, both verbal and written Support the onboarding of new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service SLAs and manage the team accordingly to achieve the More ❯
Ludlow, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Constant Recruitment
Provide 3rd line support for complex issues including root cause analysis, bug fixes, and performance tuning Triage and escalate issues where needed Document integration processes and support activity Support onboarding of new clients and roll-out of new features Participate in a support rota covering UK and CST time zones What you will need: Strong experience with SQL and relational More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Constant Recruitment
Provide 3rd line support for complex issues including root cause analysis, bug fixes, and performance tuning Triage and escalate issues where needed Document integration processes and support activity Support onboarding of new clients and roll-out of new features Participate in a support rota covering UK and CST time zones What you will need: Strong experience with SQL and relational More ❯
Mansfield, Nottinghamshire, United Kingdom Hybrid / WFH Options
Kinetic Office Recruitment
complex incidents, providing clear and accurate handover notes. Communicate regularly with users and customer-based IT teams to provide updates, collect additional information, and confirm issue resolution. Support user onboarding tasks such as account setup, permissions, and device preparation. Maintain accurate ticket records and update internal documentation where needed. Identify patterns in recurring issues and escalate to senior engineers or More ❯
Employment Type: Permanent
Salary: £25000 - £29000/annum including on call allowance
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
day-to-day support, coaching, and development for a team of account managers. Foster a collaborative and high-performing team culture focused on customer success and commercial outcomes. Support onboarding and training of new team members, sharing best practices and market insight. Ensure consistent standards of client engagement, reporting, and account planning across the team. Revenue & Performance Management Achieve and More ❯
complex incidents, providing clear and accurate handover notes. Communicate regularly with users and customer-based IT teams to provide updates, collect additional information, and confirm issue resolution. Support user onboarding tasks such as account setup, permissions, and device preparation. Maintain accurate ticket records and update internal documentation where needed. Identify patterns in recurring issues and escalate to senior engineers or More ❯
Employment Type: Permanent
Salary: £25000 - £29000/annum including on call allowance
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Bullion By Post
and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate in a shared on-call rota Skills & Experience Essential: Proven experience managing production Linux environments Experience with Ansible, Terraform, or similar automation tools Understanding of internet protocols More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may More ❯