WS10, Wednesbury, Sandwell, West Midlands (County), United Kingdom
West Midlands Metro
friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for an Operations Control Centre (OCC) Manager to join our operations team. Job Summary: Reporting to the Head of Operations and Safety, the OCC Manager … will oversee the daily operations of the Operations Control Centre, ensuring efficient, effective and customer-focused management of a team of 21 individuals. The post holder will be responsible for maintaining high operational standards, implementing strategic initiatives, and fostering a collaborative team environment. As OCC Manager you … will be responsible for: Leading and managing a team of 21OCC staff, providing guidance, support, and development opportunities. Oversee the daily operations of the OCC, ensuring all processes and procedures are followed and developed where necessary to deliver excellence in the department. Devise and implement operational strategies to improve More ❯
We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability of all … direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operationsmanagement, we want to hear from you! About you: To be successful in this role, you will need proven experience in a related … field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in Service OperationsManagement, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management Toolsets will be crucial, as you More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role … understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation. This involves knowledge of HR Service Delivery (HRSD), IT Service Management (ITSM), IT OperationsManagement (ITOM), Customer Service Management (CSM), Employee Service Center, Case and Knowledge Management, and Performance Analytics. • People … Experience and HR Processes: Familiarity with HR processes and employee experience strategies is essential. This includes understanding how to enhance employee engagement, streamline HR operations, and improve overall employee satisfaction. Knowing how to design and implement workflows that support these goals will be beneficial. • Customer Experience (CX) Strategies: Understanding More ❯
Manager will oversee and manage ATL's freight network, ensuring operational efficiency, strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key … Responsibilities : Strategic Planning & OperationsManagement Develop and execute strategies for efficient freight operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service … levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and X-Dock operatives. Foster a culture of continuous improvement and operational excellence. Define KPIs and performance targets aligned with company goals. Carrier & Vendor Management Build and maintain strong relationships with carriers, logistics providers, and More ❯
storage systems. Align workflows, communication, and shared goals to accelerate product delivery, maintain high-quality standards, and support system interoperability across all applications. Performance Management: Define and implement key performance indicators (KPI) tailored to both production and software functions, focusing on quality, efficiency, uptime, and environmental impact. Establish real … and reporting frameworks to track departmental performance, identify trends, and drive a culture of accountability, agility, and continuous improvement across all operational areas. Resource Management: Effectively allocate and manage resources across production and software engineering-encompassing workforce, equipment, and materials-to ensure optimal utilisation, minimal waste, and cost efficiency. … Align resource planning with project timelines and sustainability objectives to support scalable growth and high-performance delivery of energy storage solutions Risk Management: Identify operational, technical, and environmental risk across production and software systems. Develop and implement proactive mitigation strategies to minimise disruption, protect critical infrastructure and ensure continuity More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯