Permanent Operations Management Jobs in the Midlands

3 of 3 Permanent Operations Management Jobs in the Midlands

Operations Technical Support Team Leader

West Bromwich, West Midlands, United Kingdom
Hybrid / WFH Options
West Bromwich Building Society
Operations Technical Support Team Leader Salary: c. £47,500 dependent on experience Hours: 35 hours per week Contract: Permanent Location: Hybrid (Office: West Bromwich) Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand its not always easy juggling your career with all the important things outside of work. But with … the right opportunities and support we can help you build a career that works for you. We have an exciting opportunity for highly skilled Operations Technical Support Team Leader. You will be responsible for managing the Technical Support team within operations and optimising resource across Operations and the Contact Centre through effective forecasting and capacity planning, driving … design, innovation and automation where possible. They will provide input to Society wide projects including contributing to requirements gathering, identifying and managing risks and influencing outcomes. Responsible for the management, enhancement and administration of the societies telephony system (Mitel) including the management of IVR, Email and live chat workflows as well as the back-office administration system (Work More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Head of Client Engagement - IT

Birmingham, Staffordshire, United Kingdom
Recruitment Pursuits Ltd
financial targets. Job Description Determine and implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor, and support the Client Engagement … growth. Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers to deliver recruitment solutions and … preferred routes to market. Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos. Key Responsibilities Business Development Operations Management People Management Business Planning, Monitoring, and Reporting Qualifications Educated to A-level standard Benefits Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data analyst (Performance Manager) - SCM

NN4, Hardingstone, West Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we … Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME … knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for Operations More ❯
Employment Type: Permanent
Posted:
Operations Management
the Midlands
10th Percentile
£47,300
25th Percentile
£48,875
Median
£53,000
75th Percentile
£57,375
90th Percentile
£59,100