1 to 25 of 60 Permanent Performance Metrics Jobs in the Midlands

energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry … scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call ...

will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong … strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing ...

ITSM processes to ensure compliance and identify areas for improvement. Team Leadership: Lead, mentor, and develop the PLM service operations team to ensure high performance and professional growth. Foster a culture of continuous improvement and customer-centric service delivery. Provide training and support to team members on ITIL processes … business stakeholders to understand their needs and ensure services meet their requirements. Communicate effectively with stakeholders at all levels to provide updates on service performance and improvement initiatives. Work with other IDT teams to ensure seamless integration and coordination of PLM services. Reporting and Analysis: Monitor and report ...

ITSM processes to ensure compliance and identify areas for improvement. Team Leadership: Lead, mentor, and develop the PLM service operations team to ensure high performance and professional growth. Foster a culture of continuous improvement and customer-centric service delivery. Provide training and support to team members on ITIL processes … business stakeholders to understand their needs and ensure services meet their requirements. Communicate effectively with stakeholders at all levels to provide updates on service performance and improvement initiatives. Work with other IDT teams to ensure seamless integration and coordination of PLM services. Reporting and Analysis: Monitor and report ...

service teams deliver outstanding results. Your Tasks: Lead, manage and develop customer service delivery teams across multiple operational areas. Own end-to-end service performance, ensuring KPIs, SLAs and client expectations are consistently met or exceeded. Build and maintain strong relationships with client stakeholders, acting as the primary operational … contact. Monitor performance metrics and implement data-driven strategies for service improvement. Onboarding and implementation of new businesses into the CSD structure. Manage internal communication and reporting tools and Internal escalation management Client invoicing preparation Drive operational efficiency through optimisation, innovation and best-practice processes. Oversee resource planning ...

what you’ll need to thrive in the role as a Data Quality Analyst Extensive experience shaping data quality standards to improve business performance metrics and to meet regulatory compliance. Experience in a similar role within a large complex organisation, ideally in a Social Housing Sector or Public ...

leadership and direction to the IT support team, ensuring workloads were prioritised effectively and service levels were consistently met. * Conducted regular 1:1s, performance reviews, and skills assessments to support team development and progression. * Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. … Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered advanced IT line support across a wide range of client infrastructures, including Microsoft 365, Azure, Windows Server, networking ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

refine propositions and pitch materials Manage and maintain a structured outbound pipeline Collaborate with internal teams to scope, price, and close proposals Track performance metrics and continuously optimise outreach effectiveness About You Proven track record in outbound sales, ideally within a digital agency or SaaS environment Confident selling … consultative or service-based solutions to senior decision-makers Strong understanding of digital marketing, strategy, and performance-driven campaigns Proactive, target-driven, and comfortable with cold outreach Excellent written and verbal communication skills Experience using CRM tools such as HubSpot (advantageous) What Success Looks Like Building a strong outbound ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...