1 to 25 of 56 Permanent Performance Metrics Jobs in the Midlands

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction … and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing, capacity, and availability planning to More ❯

and communicate progress, risks, and results effectively. Success in this position requires balancing deep technical expertise with strong leadership, coaching, and interpersonal skills, fostering a collaborative culture that drives performance, efficiency, and continuous improvement. Some accountabilities of the role: Mentoring and Coaching: Guiding team members, identifying their skill gaps, and providing opportunities for professional growth. They serve as a … technical and professional mentor, helping individuals reach their full potential. Performance Management: Setting clear goals and performance metrics, providing regular feedback, and conducting performance reviews. They're responsible for ensuring the team is productive and that everyone is meeting their objectives. Work Delegation: Understanding the strengths of each team member and assigning tasks and projects efficiently More ❯

services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and technical excellence. Database Strategy & Operations Oversee cloud native and hybrid database systems to … meet business goals. Direct cloud migration and optimisation strategies, ensuring efficiency and scalability. Manage licensing costs and database system budgets effectively. Performance, Security & Resilience Guarantee database availability, integrity, and compliance with internal and external standards Maintain robust backup, recovery, and disaster recovery plans. Ensure adherence to ISO27001 and internal governance frameworks. Automation & Infrastructure as Code Drive automation and CI … multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security, modelling, and recovery practices. Excellent problem solving and communication skills. Technical Environment Experience with some of the following would be highly More ❯

Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in More ❯

will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the … heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the More ❯

solutions into business value for clients. Strong expertise in sales techniques, including deal origination, lead generation, pipeline management, negotiation, and closing deals. Strong analytical skills to evaluate data and performance metrics to drive account strategy. Ability to work collaboratively and effectively across functional teams to deliver client-centric solutions. Excellent presentation skills, written and verbal communications skills Exceptional More ❯

values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact … manner. Build and maintain strong client relationships to enhance overall client satisfaction. Service Improvement: Identify opportunities for service improvement and work with the end-client to implement. Analyse service performance metrics providing insights for continuous improvement and upsell opportunities. Lead and implement AI-driven monitoring tools to proactively identify and resolve system issues, ensuring optimal performance and … uptime. Utilize AI and machine learning to predict, prevent, and manage incidents, reducing downtime and improving response times where possible. Define and track key performance indicators (KPIs) to measure the impact of AI Ops initiatives on operational efficiency and business outcomes. Drive continuous improvement by leveraging AI to identify areas for optimization and implementing solutions. Analyze large volumes of More ❯

security by participating in awareness programs, supporting internal and external audits, and assisting in the development of policy, standards, and procedures. Lead the collection, analysis, and presentation of InfoSec performance metrics, and prepare briefings for senior leaders on studies and plans. Analyse data from security assessment tools and systems, identify process inefficiencies, and contribute innovative solutions to improve More ❯

security by participating in awareness programs, supporting internal and external audits, and assisting in the development of policy, standards, and procedures. Lead the collection, analysis, and presentation of InfoSec performance metrics, and prepare briefings for senior leaders on studies and plans. Analyse data from security assessment tools and systems, identify process inefficiencies, and contribute innovative solutions to improve More ❯

team, focusing on: Improving incident response times Reducing false positives and extraneous alerts Enhancing threat detection capabilities Oversee staff activities to ensure focus on the right priorities Review team performance metrics, incident reports, and other key indicators Lead incident response efforts with clear procedures and protocols Analyse incident reports to understand the organization's security posture Serve as … and operational tasks Document incidents from detection to resolution Ensure threat management, threat modelling, and identification of threat vectors Develop use cases for security monitoring Create reports, dashboards, and metrics for SOC operations; present to senior management Act as focal point for security investigations, preparing reports and follow-up actions Participate as Incident Manager during incidents and emergencies Keep … business recovery/contingency plans and security procedures up to date Coordinate with IT teams on escalations, performance issues, and outages Your Profile Essential Skills/Knowledge/Experience: Strong knowledge in Authentication, Endpoint Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), PKI, DLP, IAM, and SOC technologies such as EDR and SOAR Good knowledge More ❯

content is up-to-date and engaging. Update and maintain the company website with news, case studies, and services. Design and distribute newsletters, brochures, and promotional materials. Monitor marketing performance metrics and prepare basic reports. Support events, exhibitions, and client engagement activities. Skills & Experience Previous experience in an administrative role (essential). Experience or keen interest in marketing More ❯

content is up-to-date and engaging. Update and maintain the company website with news, case studies, and services. Design and distribute newsletters, brochures, and promotional materials. Monitor marketing performance metrics and prepare basic reports. Support events, exhibitions, and client engagement activities. Skills & Experience Previous experience in an administrative role (essential). Experience or keen interest in marketing More ❯

content is up-to-date and engaging. Update and maintain the company website with news, case studies, and services. Design and distribute newsletters, brochures, and promotional materials. Monitor marketing performance metrics and prepare basic reports. Support events, exhibitions, and client engagement activities. Skills & Experience Previous experience in an administrative role (essential). Experience or keen interest in marketing More ❯

content is up-to-date and engaging. Update and maintain the company website with news, case studies, and services. Design and distribute newsletters, brochures, and promotional materials. Monitor marketing performance metrics and prepare basic reports. Support events, exhibitions, and client engagement activities. Skills & Experience Previous experience in an administrative role (essential). Experience or keen interest in marketing More ❯

integration with digital tools, ensuring data accuracy, platform optimisation, and alignment with business needs. Support reporting and analytics for events and campaigns, including client engagement insights and marketing performance metrics. Assist with broader marketing tasks, such as managing Zoom webinars, supporting face-to-face events (with occasional travel), responding to web leads, and collateral coordination. The Candidate More ❯

integration with digital tools, ensuring data accuracy, platform optimisation, and alignment with business needs. Support reporting and analytics for events and campaigns, including client engagement insights and marketing performance metrics. Assist with broader marketing tasks, such as managing Zoom webinars, supporting face-to-face events (with occasional travel), responding to web leads, and collateral coordination. The Candidate More ❯

integration with digital tools, ensuring data accuracy, platform optimisation, and alignment with business needs. Support reporting and analytics for events and campaigns, including client engagement insights and marketing performance metrics. Assist with broader marketing tasks, such as managing Zoom webinars, supporting face-to-face events (with occasional travel), responding to web leads, and collateral coordination. The Candidate More ❯

ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

smoothly, clients stay engaged, and results speak for themselves. You'll bring structure, clarity, and pace, creating an environment where ideas turn into measurable outcomes. From managing budgets and performance to coaching individuals and evolving digital processes, this is a role where your leadership will directly influence growth. What's in it for you? A genuine leadership role with … digital professionals Manage project delivery from brief to completion, ensuring deadlines, budgets and quality standards are met Oversee budgeting and resource planning, maximising efficiency and ROI Establish and track performance metrics to drive improvement and accountability Build and maintain strong client relationships, ensuring alignment and satisfaction Keep the business ahead of emerging trends in digital marketing and technology … You'll (hopefully) bring: A background spanning digital marketing, web projects or digital strategy. You combine commercial awareness with creative understanding, and you'll be as comfortable talking campaign metrics/strategy as you are coaching team members. Proven experience leading a digital or marketing team Strong project and budget management skills A clear understanding of SEO, PPC, content More ❯

strategic opportunities within a complex and evolving market Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and … performance Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function Collaborate cross functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go to market execution and customer success Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning Qualifications Proven experience More ❯

activities (UK wide). Identify and cultivate new opportunities with MROs for hydraulic and industrial hose assemblies, driving revenue growth through effective product solution delivery. Develop sales forecasts, monitor performance metrics, and deliver regular reports and insights to the leadership team for informed decision-making. Support the growth of the e-commerce channel, driving strategies to enhance its More ❯

feedback and live customer enquiries Work closely with a broad, cross-functional team to develop and scale operational processes, systems, and tools to support rapid growth Analyse and interpret performance metrics/KPIs to spot inefficiencies and apply insights to improve operations Who You Are A self-starter who is comfortable in a fast-paced environment with a … personal work and the success of the team Calm under pressure, adaptable, and willing to contribute across a range of projects Data-driven, making decisions based on insights and metrics Fluent in English (C1 level) and skilled at professional communication with partners, customers, and driver colleagues from diverse backgrounds Holder of a valid UK driving licence (Category B) It More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯