1 to 25 of 28 Permanent Performance Metrics Jobs in the Midlands

will be supporting the Head of Products to deliver the Societys mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges. The core focus of the role is to ensure our range of mortgage products for both new and existing … customers is delivering in line with agreed plans across a range of key performance metrics, in support of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying … good outcomes for customers. Key Responsibilities: Key accountability for the delivery of the Societys mortgage plans for new and existing customers. Collate and analyse performance on individual product lines, new business and total portfolio against agreed metrics. Identify opportunities to ensure individual products/product lines deliver against agreed more »

youll be leading on Contribute to creating and reviewing a systems capability strategy which meets the business's strategic requirements and aligns to the performance objectives leading sourcing strategies and plans balancing costs, efficiencies, and service quality Build long-term, strategic relationships with senior stakeholders (internal and external) acting … as a single point of contact for senior stakeholders Lead on business planning, financial forecasting and financial performance for the nominated digital service, and is accountable for commercial communications, supporting negotiations and the management of service relationships with suppliers Support service capability leads in establishing an end-to-end … each tower of capability internal or external customers to ensure that service delivery meets the requirements to support the ideal end to end service performance Develop and oversee service measurement, monitoring service performance metrics and KPIs to ensure that service delivery meets or exceeds defined targets and more »

products, and customer needs to inform marketing strategies and initiatives. Marketing Campaign Management: Manage marketing initiatives and campaigns, including liaising with external marketing agencies. Performance Reporting: Track, analyse, and report on marketing performance metrics to identify areas of improvement and ensure marketing objectives are being met. What more »

and drive product development initiatives Work closely with multiple partners to ensure timely and high-quality delivery of product enhancements to MLDNA Monitor key performance metrics and delivery outcomes in line with the associated Content Transformation roadmap and timelines Work with a matched pair in Digital (IT) to … with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid more »

Lead the DES model generation from concept modelling to fully detailed mimic of the programme/system that meet the design scope, operating principals, performance metrics, safety, quality, delivery, cost, people, and environment objectives are met. Lead the system optimisation, cost avoidance, best practises capturing and sharing this more »

with PF UK requirements and standards. Negotiate contracts and agreements with service providers to ensure favourable terms and conditions, including pricing, scope of work, performance/procurement metrics, and service level agreements (SLAs). Collaborate with internal stakeholders to understand service requirements and specifications, and develop sourcing strategies … alignment with policies and regulations. Use central procurement software to identify contracts review cycle, maintain accurate records and generate reports on purchasing activities and performance metrics. Support reporting requirements for Savings target allocated to PF UK, committee meeting pack inputs and local procedures updates Skills & Qualification: Degree educated or more »

crucial in troubleshooting complex issues and providing guidance on best practices. You will also be responsible for developing and implementing strategies to enhance team performance, streamline operations, and improve overall customer satisfaction. This Platform Operations Manager role requires a proactive approach to identifying and resolving potential issues, as well … Reporting and Analysis - Conduct thorough root cause analysis on recurring issues to identify underlying problems and implement preventive measures. Generate regular reports on team performance metrics, analyse trends, and identify areas for improvement. Team Leadership - Lead, mentor, and inspire a team of Level 2 Support Engineers to deliver … troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to drive continuous improvement and career development within the team. more »

Data Insights Analysts, who support Data Insights management team by analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data more »

opportunities for upselling and cross-selling. Set ambitious sales targets, develop strategic plans to achieve them, and consistently meet or exceed sales quotas and performance metrics. Work closely with other sales team members, pre-sales, solution architects, and project managers to design and deliver comprehensive solutions that meet customer more »

Assess training needs and tailor programs to address specific knowledge gaps and skill requirements. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Stay updated on the latest advancements in hydraulic technology and incorporate relevant updates into training content. Collaborate with product development, engineering, and sales more »

status and addressing any concerns or feedback Develop strong client relationships, understanding their needs and ensuring a high level of satisfaction with our services Performance Metrics and KPIs: Define and track Key Performance Indicators (KPIs) related to project delivery, including on-time delivery, adherence to budgets, and … quality of deliverables Implement strategies to continuously improve team performance and project outcomes based on KPI analysis Business Operations: Collaborate with the business operations team to streamline processes, optimise workflows, and enhance overall efficiency Contribute to the development and implementation of strategic initiatives to drive business growth Work closely more »

Who We Are Altair is leading the global convergence evolution toward smart, connected everything by delivering ground-breaking solutions in data analytics, simulation, high-performance computing, and smart connected products (IoT). You will find a different culture at Altair in the way we work, how we interact and … Aerospace & Defence clients to solve problems, create value, improve growth, and maximise business efficiency and profitability through the implementation of Altair’s product offering. Performance Areas Work closely with Account Managers throughout the sales cycle: from the strategy and account planning to the post-sales phases. Deliver technical content … on offer (flexible dependent on experience of candidate). Target variable pay of up to 10% of base salary dependent on company and function performance metrics. 25 days annual leave entitlement plus local bank holidays and 3 days Christmas shutdown Competitive benefits package post-probationary period including but not more »

accurate records and tracking of work in progress, including costs. identify risks and issues when required in the project. progress reports, project updates and performance metrics using Microsoft Office tools (Excel, PowerPoint). Skills and Experience: Experience of coordinating logistics and site operations, including administration support, preferably within … Experience in handling complex telephone communications and coordinating multiple delivery partners and other stakeholders. Experience of progress chasing and producing meaningful status reports and performance metrics Proven ability to work independently and manage multiple tasks effectively in a remote setting. Proficient in Microsoft Excel, PowerPoint, and other Office more »

uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle … and problem-solving abilities, with a focus on driving innovation and continuous improvement. Sound understanding of service operations, including service delivery, customer support, and performance management. Proficiency in data analysis and reporting, with the ability to utilize data to drive decision-making and improve service performance. Customer-focused mindset more »

manage a small team to 1/develop a global webinar strategy that aligns with overall business goals and messaging, consistent execution, globalization, analyzing performance metrics and improving overall effectiveness 2/support campaign managers in planning and executing marketing campaigns across various channels such as digital, social … include:Manage a team consisting of three marketing specialists in North America and EMEAOwn KPIs to measure the effectiveness of GDC initiatives providing regular performance updates to key stakeholdersBuild and execute a truly global webinar program, owning the webinar editorial calendar across the globeWork closely with the Senior Manager more »

in Staffordshire. The Network Engineer will be responsible for designing, implementing, and managing their VMware NSX-T infrastructure to ensure the reliability, security, and performance of their network environment. The ideal candidate will have in-depth knowledge and hands-on experience with NSX-T, along with strong networking skills … components, such as physical switches, routers, and firewalls, and automate network provisioning and management tasks using APIs and scripting tools. Troubleshoot network issues, analyse performance metrics, and implement optimisations to ensure optimal performance, reliability, and scalability of the NSX-t environment. Implement security controls, policies, and compliance more »

sales team, providing guidance, coaching, and support to help them achieve their individual and collective sales targets. 6. Revenue Forecasting and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively more »

the end-to-end ecommerce experience for the category, from product selection to checkout, ensuring a seamless and enjoyable shopping journey for customersAnalyze ecommerce performance metrics and provide actionable insights to optimize category performance and inform future strategiesThe overall objective is to drive commercial success while maintaining more »

leading the Technical Support & training solutions and creating bespoke training packages/material o Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments to enhance outcomes. o Carry out maintenance, compliance testing, fault finding and installation of our full product range more »

and enforcing micro-segmentation policies using NSX-T Distributed Firewalls (DFW) to enhance network security, and take part in troubleshooting network issues and analysing performance metrics. Techstack: NSX-T, Network virtualisation VCP-NV or VMware, TCP/IP, VLAN, vSphere, vCenter Server, ESXi, Powershell, Python, Ansible, AWS, Azure, GCP more »

healthy working environment across the business. Maintaining effective working relationships with senior management to support coordinated efforts in achieving corporate objectives. Evaluating overall company performance through data analysis and interpretation. Serving as the primary advisor on operational matters and staying updated on industry developments to maintain our competitive edge. … leadership, communication, and interpersonal skills. Excellent organisational and time management abilities. Sound decision-making capabilities. Analytical mindset with the ability to evaluate data and performance metrics. If this role sounds of interest, please apply online. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both more »

data literacy training. Essential Skills: A successful commercial track record with data governance including data quality, data strategies, security, regulatory compliance and improving business performance metrics Data analytics Data quality issue management Relationship and change management - building and maintaining successful and engaging relationships with stakeholders in the business more »

issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk more »

ensure projects are delivered on time, within scope and within budget Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction Performance Monitoring: Track project progress and performance metrics, providing regular updates and reports to clients and internal stakeholders Problem Solving: Address and resolve more »

Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud … Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self more »