oversees the work of analysts delivering IT and data-led change. It acts as a key business partner in driving innovation, simplification, and service improvement across portfolios, while also driving continuous improvement in business operations. Key Responsibilities: Leadership: Oversee the delivery of IT change initiatives, managing a team … IT systems and business requirements. Project Delivery: Manage IT changes, ensuring they are delivered on time, within scope, and in line with business objectives. ProcessImprovement: Identify opportunities for business processimprovement, particularly those supported by IT systems, to drive efficiency and automation. Documentation & Training: Ensure … the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead and support Business Analysts More ❯
oversees the work of analysts delivering IT and data-led change. It acts as a key business partner in driving innovation, simplification, and service improvement across portfolios, while also driving continuous improvement in business operations. Key Responsibilities: Leadership: Oversee the delivery of IT change initiatives, managing a team … IT systems and business requirements. Project Delivery: Manage IT changes, ensuring they are delivered on time, within scope, and in line with business objectives. ProcessImprovement: Identify opportunities for business processimprovement, particularly those supported by IT systems, to drive efficiency and automation. Documentation & Training: Ensure … the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead and support Business Analysts More ❯
Excel skills and project management experience to join our dynamic team. You will play a key role in analysing operational data, identifying areas for improvement, and managing projects that drive process efficiencies across our operations. Key Responsibilities Analyse complex datasets to uncover trends, inefficiencies, and opportunities for optimisation. … Develop and automate reports using QlikSense and Excel (advanced functions, VBA, Power Query) and other BI tools. Lead and manage processimprovement projects to ensure timely delivery and measurable outcomes. Collaborate with operations, technology, and commercial teams to drive continuous improvement initiatives. Develop and monitor KPIs to … measure performance and identify trends. Support the implementation of process automation and system enhancements. Conduct root cause analysis and recommend actionable solutions to streamline workflows. Facilitate cross-functional project teams to ensure clear communication and effective stakeholder engagement. Identify risks and dependencies, proactively addressing project challenges. About You Strong More ❯
Excel skills and project management experience to join our dynamic team. You will play a key role in analysing operational data, identifying areas for improvement, and managing projects that drive process efficiencies across our operations. Key Responsibilities Analyse complex datasets to uncover trends, inefficiencies, and opportunities for optimisation. … Develop and automate reports using QlikSense and Excel (advanced functions, VBA, Power Query) and other BI tools. Lead and manage processimprovement projects to ensure timely delivery and measurable outcomes. Collaborate with operations, technology, and commercial teams to drive continuous improvement initiatives. Develop and monitor KPIs to … measure performance and identify trends. Support the implementation of process automation and system enhancements. Conduct root cause analysis and recommend actionable solutions to streamline workflows. Facilitate cross-functional project teams to ensure clear communication and effective stakeholder engagement. Identify risks and dependencies, proactively addressing project challenges. About You Strong More ❯
play a pivotal role in bridging our business objectives with cutting-edge IT solutions. Your responsibilities will encompass aligning strategic goals, identifying opportunities for processimprovement, and seamlessly integrating technology to propel our organization's success. How you will do it: Collaborate with senior stakeholders to align IT … test, and implement solutions that meet business capability needs, ensuring successful outcomes in terms of scope, cost, schedule, quality, adoption, and value. Develop comprehensive process and technology roadmaps and contribute to the creation of compelling business cases. Translate business capabilities and process designs into functional requirements or user … stories. Provide strategic support for business risk management, compliance, and security efforts. Identify areas for processimprovement and implement enhancements to drive efficiency and effectiveness. Facilitate workshops and User-Acceptance Testing to ensure seamless integration of solutions. What we look for: Required Excellent verbal and written communication skills More ❯
tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to … and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business … with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve More ❯
Leamington Spa, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team … particular focus on SAP applications. This is an exciting opportunity to play a key role in supporting both day-to-day service and continuous improvement across a range of applications including SAP S/4HANA, SAP FSM, Ariba, Ortec, and Paragon. Employment type: Permanent Location: Warwick Systems Analyst - Operational … SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team More ❯
focused on delivering high-quality, data-driven insights to support strategic decision-making. This role combines advanced reporting and dashboard development with stakeholder collaboration, processimprovement, and team leadership. It's ideal for a data-savvy professional with strong analytical skills, experience in tools like Power BI and … and continuous improvement. Stakeholder Engagement: Confident in collaborating with finance teams, business leaders, and data teams to understand needs and deliver tailored reporting solutions. ProcessImprovement Focus: Proactive in identifying opportunities to streamline reporting processes and automate manual tasks. Technical Proficiency: Skilled in tools such as Power BI … multiple priorities, and meeting deadlines in a fast-paced environment. Adaptability and Resilience: Positive, self-motivated, and able to thrive through change and continuous improvement initiatives. What you'll get in return Annual salary of £42k 27 days annual leave + bank holidays Hybrid working What you need to More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Hays
focused on delivering high-quality, data-driven insights to support strategic decision-making. This role combines advanced reporting and dashboard development with stakeholder collaboration, processimprovement, and team leadership. It's ideal for a data-savvy professional with strong analytical skills, experience in tools like Power BI and … and continuous improvement. Stakeholder Engagement: Confident in collaborating with finance teams, business leaders, and data teams to understand needs and deliver tailored reporting solutions. ProcessImprovement Focus: Proactive in identifying opportunities to streamline reporting processes and automate manual tasks. Technical Proficiency: Skilled in tools such as Power BI … multiple priorities, and meeting deadlines in a fast-paced environment. Adaptability and Resilience: Positive, self-motivated, and able to thrive through change and continuous improvement initiatives. What you'll get in return Annual salary of £42k 27 days annual leave + bank holidays Hybrid working What you need to More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Trinity House Group
to understand drivers of performance and support decision-making. Data Analysis : Translate financial and operational data into actionable insights that drive efficiency and profitability. ProcessImprovement : Support the evolution of FP&A tools, processes, and reporting capabilities. Ad Hoc Projects : Involvement in strategic initiatives including pricing reviews, marketing … detail-focused, with an ability to manage multiple priorities Excellent communicator – able to build relationships and influence across functions Proactive problem-solver with a processimprovement mindset Collaborative team player with a positive, can-do attitude What’s in it for you? 💰 £50,000 - £60,000 🏖️ 25 days More ❯
The Senior Business Analyst supports the delivery of IT and business process changes within their area of the organisation, reporting directly to the Business Solutions Manager. This role ensures alignment with Leasys UK organisational goals, focusing on identifying and implementing business requirements and process improvements. It plays a … ensure alignment of IT systems with business objectives. Project Delivery: Support the management and delivery of IT changes in line with defined business requirements. ProcessImprovement: Identify and drive business process improvements in collaboration with relevant stakeholders to achieve business objectives. Documentation & Training: Contribute to the development … of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support the IT Operations team through provision of technical application More ❯
the challenge of operational methods and effective use of their current technology stack. Working across various teams across the business, you will look at process mapping across Finance Systems and other Management Systems software, work closely with stakeholders to look at continuous improvement and better processes. Additionally, you … organisation as systems do come to end of life or retired from certain providers. Experience: Worked in a regulatory/professional services environment Strong processimprovement, business process and service re-design service Understanding of Business Change Strong Stakeholder Management Experience of IT Software - MS Office, SharePoint More ❯
issues to the People Systems Manager when necessary. Provide training and guidance to core users on best practices for using the HRIS effectively. Continuous Improvement & Documentation Contribute to the ongoing improvement of the People Systems by testing new features and upgrades. Assist in developing and maintaining Standard Operating … collaborate with stakeholders and end users at all levels. Problem-Solving : Strong analytical skills with a proactive approach to identifying and solving system issues. ProcessImprovement : A continuous improvement mindset, always looking for ways to enhance system performance and user experience. Requirements: Proven experience with iTrent and More ❯
Acquisition teams to ensure their system needs are met. Provide hands-on support for system-related queries and issues from the HR admin inbox. ProcessImprovement: Identify process enhancements and advocate best practices within the HR Systems function. Assist in developing system processes and standard operating procedures More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Experian Ltd
professional with a background in cybersecurity or security operations. You will engage partners across all levels of Experian. With experience in data storytelling and process optimization while using insights to drive continuous improvement and informed decision-making. You will excel in environments with multiple partners and be focused … maintain programme reporting standards and delivery methodologies. Be the project manager for main projects i.e. those enhancing incident response and security operations. Drive continuous improvement through structured feedback loops and performance metrics. Partner Engagement & Communication Promote communication between partners, departments, and delivery teams to ensure coordination and agreement. Develop … and manage global training programmes and exercises to build team readiness and engagement. Develop team training roadmaps, including onboarding curricula and ongoing capability development. Process Optimization & Governance Collaborate with partners to define, document, and improve shared processes and services. Champion a data-centric approach to processimprovementMore ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Akkodis
knowledge. You will be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. The Responsibilities Work … incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem management Support … continuous processimprovement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Akkodis
knowledge. You will be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. The Responsibilities Work … incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem management Support … continuous processimprovement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of More ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
Join our dynamic Business Improvement and Assurance team as a Robotics Process Automation (RPA) Developer/Manager. We're seeking an experienced professional with a strong background in Microsoft Power Automate (or other RPA platforms) to drive automation and processimprovement initiatives. In this hybrid role … the organization. Key Responsibilities: Lead the design and implementation of automation processes that improve business efficiency and output consistency, in collaboration with business and process owners. Develop and maintain RPA workflows, scripts, and bots using Power Automate, UiPath, Blue Prism, and other automation tools. Monitor live automations, ensuring they … compelling business cases for automation initiatives. Knowledge of AI and machine learning concepts. Proficiency in coding and developing more complex automation scripts. Experience with process testing, debugging, and optimization. If you are passionate about leveraging technology to drive business transformation and continuous improvement, we'd love to hear More ❯
compliance with QMS procedures, identify non-conformities, and initiate corrective and preventive actions. Support external audits and ensure timely resolution of any audit findings. ProcessImprovement: Continuously assess the effectiveness of the QMS and implement improvements to optimize processes. Work cross-functionally to ensure all departments follow established … Track and report key performance indicators (KPIs) for QMS performance and quality initiatives. Prepare detailed reports for senior management on quality trends, audits, and improvement initiatives. Problem Solving: Support internal 8D process and coordinate 8D meetings. Address customer complaints or concerns. Qualifications: Education: Bachelor's degree in Engineering … systems, particularly ISO 9001, IATF 16949, or equivalent standards. Experience in conducting internal audits, managing non-conformities, and applying CAPA principles. Familiarity with continuous improvement methodologies such as Six Sigma, Lean, or Kaizen. Strong problem-solving and analytical skills, with the ability to assess processes and drive change. MS More ❯
and Analytics: Develop and maintain reporting tools and dashboards to track Master Data performance metrics and inform decision-making. System Optimisation: Identify opportunities for process improvements within the CargoWise platform to enhance Master Data management efficiencies. Cross-Functional Collaboration: Work closely with freight operations, finance, and compliance teams to More ❯
CRM (Zoho preferred) and Microsoft Office Suite. Experience with Power BI is advantageous. Problem-Solving: A proactive thinker with a track record of identifying process improvements. Organisational Skills: Excellent ability to manage workload and prioritise tasks effectively. Communication: Strong written and verbal skills, with the ability to collaborate across … changes, testing software updates, and managing basic system issues or improvements. Power BI or Reporting Tools: Familiarity with reporting software such as Power BI. ProcessImprovement: Experience identifying and implementing process or system improvements to increase efficiency. Cross-Departmental Communication: Comfortable working with multiple teams (sales, operations More ❯
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
HomeServe
RPA Developer/Manager Hybrid Role Join our dynamic Business Improvement and Assurance team as a Robotics Process Automation (RPA) Developer/Manager. Were seeking an experienced professional with a strong background in Microsoft Power Automate (or other RPA platforms) to drive automation and processimprovement … the organization. Key Responsibilities: Lead the design and implementation of automation processes that improve business efficiency and output consistency, in collaboration with business and process owners. Develop and maintain RPA workflows, scripts, and bots using Power Automate, UiPath, Blue Prism, and other automation tools. Monitor live automations, ensuring they … cases for automation initiatives. Desirable Skills: Knowledge of AI and machine learning concepts. Proficiency in coding and developing more complex automation scripts. Experience with process testing, debugging, and optimization. If you are passionate about leveraging technology to drive business transformation and continuous improvement, wed love to hear from More ❯
RPA Developer/Manager Hybrid Role Join our dynamic Business Improvement and Assurance team as a Robotics Process Automation (RPA) Developer/Manager. Were seeking an experienced professional with a strong background in Microsoft Power Automate (or other RPA platforms) to drive automation and processimprovement … the organization. Key Responsibilities: Lead the design and implementation of automation processes that improve business efficiency and output consistency, in collaboration with business and process owners. Develop and maintain RPA workflows, scripts, and bots using Power Automate, UiPath, Blue Prism, and other automation tools. Monitor live automations, ensuring they … cases for automation initiatives. Desirable Skills: Knowledge of AI and machine learning concepts. Proficiency in coding and developing more complex automation scripts. Experience with process testing, debugging, and optimization. If you are passionate about leveraging technology to drive business transformation and continuous improvement, wed love to hear from More ❯