10 of 10 Permanent SMS Jobs in the Midlands

Hybrid Role that requires three days of office attendance per week Job functions Analyse current collections performance and make recommendations for improvement; including: -SMS (business transmission and customer interaction) -Email (business transmission and customer interaction) -Website (business transmission and customer interaction) -Chat (business transmission and customer interaction) -Ai Agents interaction ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

improve service delivery, driving higher satisfaction and faster ticket resolution Comfortable working within a heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical ...

B2C Website Manager/Digital Manager (Office Based), Oldbury, £40-50k This successful and stable company is now seeking a professional and organised Website Manager to join and lead their existing In-House Team. ...