2 of 2 Permanent Service Catalogue Jobs in the Midlands

Job summary Our Service Operations Team are looking for an ICT Service Operations Centre (SOC) Engineer to join their team. The successful candidate will be a passionate and dedicated individual who will be responsible for ensuring that we deliver a prompt, efficient and positive ICT service delivery experience for every one of our customers. … a logical approach to diagnosing and resolving technical faults on supported equipment throughout the organisation. Main duties of the job The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability … ensuring the Waste Electrical and Electronic Equipment (WEEE) regulations are adhered to and confidential data is secure prior to disposal. Assist to develop and maintain supporting documentation for service management as defined in the Service Catalogue. Provide advice/guidance where relevant to ICT security and observe all ICT security procedures in the performance of your More ❯

Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) Support Engineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in a collaborative … environment and thrive on delivering great customer service, we would love to hear from you. Main duties of the job Working alongside the ICT Service Operations Team Leader, you'll help maintain high service standards and resolve technical issues across the Trust. Whether its troubleshooting hardware or supporting software users, your logical thinking and … we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Provide first and second-line Service Operations Centre (SOC) and Acute support, including the analysis and diagnosis of complex hardware and software problems. Shadow experienced SOC Support Engineers. Install and configure IT hardware, software, and More ❯