14 of 14 DemandTrendPermanent Support Technician Jobs in the Midlands

Job Title: IT Support Technician Location: Nottingham, Nottinghamshire Salary: £25,000 - £30,000 Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme We’re working with a long-standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team. You'll be hands-on … across devices, infrastructure, cloud platforms and user support, supporting day-to-day operations and contributing to ongoing IT improvement work. Key Responsibilities: - Provide 1st and early 2nd Line support across hardware, software, network, and user issues - Support Windows environments (10/11) and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices … and peripheral tech - Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) - Support user onboarding/offboarding, account permissions, password resets, device setup - Help with the roll-out of new hardware and software across multiple sites - Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint More ❯

2nd Line Support Technician Onsite Are you passionate about problem-solving, tech-savvy, and thrive on helping others? We're looking for a dedicated IT Support Technician to join our clients dynamic team and play a vital role in supporting the smooth operation of their IT systems and infrastructure. As their new IT Support Technician … software problems to configuring laptops and mobile devices, you will help maintain our technical efficiency and ensure a positive experience for all users. Key Responsibilities: Provide first-line IT support via phone, email, and in person. Troubleshoot and resolve issues related to hardware, software, and network systems. Maintain and update the IT asset management system and ensure all systems … are patched and secure. Install, configure, and upgrade IT equipment including PCs, laptops, mobiles, and data dongles. Support all printing solutions and ensure Ricoh software and devices are operating correctly. Perform routine IT operational tasks and maintenance. Keep IT documentation up to date and accurate. Deliver basic IT training and user support to enhance system usage. Ensure compliance More ❯

Job Title: IT Support Technician Location: Belper, Derbyshire Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with … a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts. Key Responsibilities: • Provide 1st and 2nd line support to internal users across … new user accounts and devices• Assist with system upgrades and project rollouts• Maintain accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP More ❯

IT Support Technician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited to … Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT Support Technician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance to get … involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the IT Support Technician, you will be getting involved in… Delivering first More ❯

Software Support Technician Annual Salary: £26,000 Location: Burton-On-Trent Job Type: Full-time on site Please note a driver's license is essential for this Delighted to present an IT Software Support Technician role for one of our clients based in Burton-On-Trent, who are a rapidly growing software company. This role would … player, and has a keen interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. Installing and configuring our software … learn. Ability to prioritise tasks. An impeccable phone manner and a keen eye for detail. Good understanding of the Windows operating system, and computers. To apply for this Software Support Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. More ❯

IT Support Technician Derbyshire Permanent to £30,000 (DOE) IT Support Technician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will include: Resolving … IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote … support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical + Dental + More ❯

We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our … and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE … working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯

About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now looking for an … eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised qualification. Responsibilities: Respond to … customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate to 2nd line support More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such … as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft More ❯

Location: Birmingham Full-time: Permanent Salary: up to £40,000pa + Bonus Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring … in a Technical Support Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products , working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design and fabrication More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients … at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

Timing Solutions Ltd. One of the leading Motorsport timing and data companies in the world is currently looking for a competent and enthusiastic Event Timing/Support Technician to hit the ground running. The ideal candidate will have a passion for motorsport and have the following personal skills; Conscientious & Self-motivated Have attention to detail Have excellent organisational … the timing loops Maintain a knowledge of CAN protocols and the on-car equipment that utilises this communication Identify and help deliver continuous improvements to the service delivery function. Support, monitor and assist in the administration and troubleshooting of IT services and systems including Microsoft technologies such as 365. Ensure up to date documentation and accurate reporting as required. More ❯

pride ourselves on exceptional imaging performance, innovative design, and uncompromising quality, helping our customers detect threats and contraband with confidence. Role Overview Were looking for a Junior R&D Support Technician to join our Cargo Research Team. This hands-on role involves supporting the development of new imaging technologies through hardware testing, integration, and validation in our X … ray Imaging Laboratory. Youll contribute to: - Hardware and software setup, operation, and data capture - Data analysis and reporting - Product quality assurance and root cause analysis - Training, demonstrations, and marketing support Key Responsibilities - Assist in testing X-ray imaging subcomponents, including setup, data capture, and analysis - Assemble detector units for prototype testing - Support QA and root cause analysis of … Ensure safety systems are operational and exclusion zones are properly established - Maintain up-to-date software and firmware in the lab - Track and document testing results using appropriate software - Support production, engineering, and commissioning teams with FATs and customer demos Candidate Requirements Essential: - BTEC Level 3, HNC/HND, or equivalent in Electrical, Mechanical, Mechatronics, or a related field More ❯

Timing Solutions Ltd. One of the leading Motorsport timing and data companies in the world is currently looking for a competent and enthusiastic Event Timing/Support Technician to hit the ground running. The ideal candidate will have a passion for motorsport and have the following personal skills; Conscientious & Self-motivated Have attention to detail Have excellent organisational More ❯