Support Technician Jobs in the Midlands

Support Technician
England > Midlands

The median Support Technician salary in the Midlands is £26,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 192 247 333
Rank change year-on-year +55 +86 -64
Permanent jobs requiring a Support Technician 121 40 41
As % of all permanent jobs advertised in the Midlands 1.04% 0.53% 0.33%
As % of the Job Titles category 1.10% 0.58% 0.35%
Number of salaries quoted 101 38 36
10th Percentile £23,500 £20,500 £21,000
25th Percentile £24,500 £24,500 £23,250
Median annual salary (50th Percentile) £26,500 £26,325 £24,797
Median % change year-on-year +0.66% +6.16% +3.32%
75th Percentile £29,500 £36,500 £27,187
90th Percentile £33,000 - £28,125
England median annual salary £27,000 £28,875 £26,500
% change year-on-year -6.49% +8.96% +8.16%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,958 6,838 11,649
% of permanent jobs with a recognized job title 94.32% 90.04% 94.46%
Number of salaries quoted 7,238 4,339 7,425
10th Percentile £27,000 £28,750 £28,500
25th Percentile £35,000 £38,125 £37,500
Median annual salary (50th Percentile) £48,500 £52,500 £50,000
Median % change year-on-year -7.62% +5.00% +5.26%
75th Percentile £62,500 £66,004 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Technician
Job Vacancy Trend in the Midlands

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Technician in the Midlands

Support Technician
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Technician in the Midlands.

Salary trend for Support Technician in the Midlands

Support Technician
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Technician in the Midlands over the 6 months to 26 July 2024.

Salary histogram for Support Technician in the Midlands

Support Technician
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +30 64 £26,250 +14.13% 6
West Midlands +16 52 £27,500 +1.85% 10
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 26 July 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Technician in the job title.

1 46 (38.02%) Social Skills
2 44 (36.36%) Microsoft
3 43 (35.54%) Active Directory
4 38 (31.40%) Windows
5 37 (30.58%) Microsoft 365
6 27 (22.31%) Problem-Solving
7 23 (19.01%) Windows Server
7 23 (19.01%) Customer Service
7 23 (19.01%) Azure
8 22 (18.18%) Microsoft Office
9 21 (17.36%) DNS
10 19 (15.70%) DHCP
11 18 (14.88%) Driving Licence
12 17 (14.05%) Entra ID
13 16 (13.22%) Firewall
14 13 (10.74%) Microsoft Certification
14 13 (10.74%) ITSM
14 13 (10.74%) SharePoint
14 13 (10.74%) Microsoft Exchange
15 11 (9.09%) VLAN
15 11 (9.09%) Microsoft Intune
16 10 (8.26%) A+ Certification
17 9 (7.44%) Google
18 8 (6.61%) Mathematics
18 8 (6.61%) Service Management
18 8 (6.61%) Service Delivery
18 8 (6.61%) Manufacturing
18 8 (6.61%) LAN
18 8 (6.61%) Windows Server 2016
19 7 (5.79%) Onboarding

Support Technician Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (10.74%) Microsoft Exchange
1 13 (10.74%) SharePoint
2 5 (4.13%) Confluence
3 1 (0.83%) Apache
Applications
1 22 (18.18%) Microsoft Office
2 4 (3.31%) Microsoft Excel
Business Applications
1 1 (0.83%) Dynamics NAV
Cloud Services
1 37 (30.58%) Microsoft 365
2 23 (19.01%) Azure
3 17 (14.05%) Entra ID
4 6 (4.96%) Google Workspace
5 5 (4.13%) ChatGPT
6 4 (3.31%) OneDrive
7 2 (1.65%) Azure Sentinel
8 1 (0.83%) Adobe Creative Cloud
8 1 (0.83%) AWS
8 1 (0.83%) Miro
8 1 (0.83%) Power Platform
8 1 (0.83%) WhatsApp
Communications & Networking
1 21 (17.36%) DNS
2 19 (15.70%) DHCP
3 16 (13.22%) Firewall
4 11 (9.09%) VLAN
5 8 (6.61%) LAN
6 7 (5.79%) TCP/IP
6 7 (5.79%) WAN
7 6 (4.96%) Internet
8 5 (4.13%) Softphone
8 5 (4.13%) VPN
9 4 (3.31%) Wi-Fi
10 3 (2.48%) Network Security
11 2 (1.65%) Ethernet
11 2 (1.65%) SMTP
11 2 (1.65%) Wireless
12 1 (0.83%) Broadband
12 1 (0.83%) Intranet
12 1 (0.83%) SSH
Database & Business Intelligence
1 1 (0.83%) MySQL
1 1 (0.83%) Power BI
1 1 (0.83%) SQL Server
Development Applications
1 5 (4.13%) JIRA
General
1 46 (38.02%) Social Skills
2 8 (6.61%) Manufacturing
3 7 (5.79%) Legal
4 6 (4.96%) Analytical Skills
5 5 (4.13%) Retail
6 4 (3.31%) Finance
6 4 (3.31%) Local Government
6 4 (3.31%) Marketing
6 4 (3.31%) Telecoms
7 3 (2.48%) Electronics
8 2 (1.65%) Law
9 1 (0.83%) Organisational Skills
9 1 (0.83%) Public Sector
Miscellaneous
1 18 (14.88%) Driving Licence
2 7 (5.79%) Onboarding
3 5 (4.13%) NHS
4 4 (3.31%) Social Media
5 2 (1.65%) Self-Motivation
6 1 (0.83%) Analytical Mindset
6 1 (0.83%) iPhone
6 1 (0.83%) SCADA
Operating Systems
1 38 (31.40%) Windows
2 23 (19.01%) Windows Server
3 8 (6.61%) Windows Server 2016
4 7 (5.79%) Linux
4 7 (5.79%) Windows 10
5 6 (4.96%) Windows Server 2019
6 3 (2.48%) Windows Server 2012
7 1 (0.83%) Android
7 1 (0.83%) Windows 7
Processes & Methodologies
1 27 (22.31%) Problem-Solving
2 23 (19.01%) Customer Service
3 13 (10.74%) ITSM
4 8 (6.61%) Mathematics
4 8 (6.61%) Service Delivery
4 8 (6.61%) Service Management
5 6 (4.96%) Migration
6 5 (4.13%) Cybersecurity
6 5 (4.13%) Data Security
6 5 (4.13%) User Experience
7 4 (3.31%) CRM
7 4 (3.31%) ITIL
7 4 (3.31%) Line Management
7 4 (3.31%) Mentoring
7 4 (3.31%) Mobile Device Management
7 4 (3.31%) Multi-Factor Authentication
7 4 (3.31%) Time Management
8 2 (1.65%) Asset Management
8 2 (1.65%) Computer Science
8 2 (1.65%) Logistics
Programming Languages
1 7 (5.79%) SQL
2 1 (0.83%) Java
2 1 (0.83%) T-SQL
Qualifications
1 13 (10.74%) Microsoft Certification
2 10 (8.26%) A+ Certification
3 5 (4.13%) Degree
3 5 (4.13%) MCITP
4 4 (3.31%) Network+ Certification
5 3 (2.48%) MCP
6 2 (1.65%) DBS Check
6 2 (1.65%) HND
7 1 (0.83%) CCNA
7 1 (0.83%) Cisco Certification
7 1 (0.83%) HNC
7 1 (0.83%) MCSA
7 1 (0.83%) MCSE
Quality Assurance & Compliance
1 2 (1.65%) SLA
System Software
1 43 (35.54%) Active Directory
2 4 (3.31%) Hyper-V
3 2 (1.65%) VMware Infrastructure
4 1 (0.83%) Microsoft Virtual Server
4 1 (0.83%) Virtual Servers
Systems Management
1 11 (9.09%) Microsoft Intune
2 4 (3.31%) AirWatch
Vendors
1 44 (36.36%) Microsoft
2 9 (7.44%) Google
3 7 (5.79%) VMware
4 6 (4.96%) ESET
4 6 (4.96%) Ubiquiti
5 4 (3.31%) Facebook
6 3 (2.48%) Sophos
6 3 (2.48%) Veeam
7 2 (1.65%) Datto
7 2 (1.65%) Draytek
7 2 (1.65%) Sage
7 2 (1.65%) Webroot
8 1 (0.83%) Adobe
8 1 (0.83%) Freshdesk
8 1 (0.83%) Mitel
8 1 (0.83%) Oracle
8 1 (0.83%) Sun
8 1 (0.83%) WatchGuard