Support Technician Jobs in the Midlands

Support Technician
England > Midlands

The median Support Technician salary in the Midlands is £26,000 per year according to job vacancies posted during the 6 months to 14 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 Apr 2024
Same period 2023 Same period 2022
Rank 172 314 300
Rank change year-on-year +142 -14 -49
Permanent jobs requiring a Support Technician 146 23 57
As % of all permanent jobs advertised in the Midlands 1.30% 0.23% 0.52%
As % of the Job Titles category 1.38% 0.26% 0.55%
Number of salaries quoted 121 23 49
10th Percentile £23,000 £20,500 £20,600
25th Percentile £23,875 £21,880 £22,500
Median annual salary (50th Percentile) £26,000 £25,000 £24,594
Median % change year-on-year +4.00% +1.65% -2.60%
75th Percentile £28,750 £28,750 £27,187
90th Percentile £30,000 £33,250 £27,750
England median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,571 8,879 10,307
% of permanent jobs with a recognized job title 94.06% 89.56% 94.72%
Number of salaries quoted 8,085 4,881 7,234
10th Percentile £26,250 £29,000 £27,500
25th Percentile £33,500 £37,500 £36,250
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

Support Technician
Job Vacancy Trend in the Midlands

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Technician in the Midlands

Support Technician
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Technician in the Midlands.

Salary trend for Support Technician in the Midlands

Support Technician
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Technician in the Midlands over the 6 months to 14 April 2024.

Salary histogram for Support Technician in the Midlands

Support Technician
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Midlands region over the 6 months to 14 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +62 79 £25,000 - 8
West Midlands +89 61 £26,250 +5.60% 17
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 14 April 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Technician in the job title.

1 63 (43.15%) Social Skills
2 61 (41.78%) Microsoft
3 57 (39.04%) Microsoft 365
4 51 (34.93%) Active Directory
4 51 (34.93%) Windows
5 38 (26.03%) Problem-Solving
6 37 (25.34%) Driving Licence
7 33 (22.60%) Microsoft Office
7 33 (22.60%) Azure
8 28 (19.18%) Windows Server
9 25 (17.12%) Entra ID
10 24 (16.44%) Customer Service
11 19 (13.01%) Firewall
11 19 (13.01%) ITSM
12 18 (12.33%) Finance
13 16 (10.96%) Wireless
13 16 (10.96%) ITIL
13 16 (10.96%) DNS
14 15 (10.27%) SharePoint
14 15 (10.27%) Manufacturing
14 15 (10.27%) Microsoft Certification
14 15 (10.27%) Windows 10
15 14 (9.59%) CRM
15 14 (9.59%) LAN
15 14 (9.59%) DHCP
16 12 (8.22%) SQL
16 12 (8.22%) Service Delivery
16 12 (8.22%) A+ Certification
16 12 (8.22%) Local Government
17 11 (7.53%) VLAN

Support Technician Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.27%) SharePoint
2 10 (6.85%) Microsoft Exchange
3 4 (2.74%) Confluence
4 1 (0.68%) Apache
Applications
1 33 (22.60%) Microsoft Office
2 4 (2.74%) Microsoft Excel
Cloud Services
1 57 (39.04%) Microsoft 365
2 33 (22.60%) Azure
3 25 (17.12%) Entra ID
4 5 (3.42%) Google Workspace
5 4 (2.74%) ChatGPT
6 3 (2.05%) AWS
7 2 (1.37%) OneDrive
8 1 (0.68%) Azure Sentinel
8 1 (0.68%) Miro
8 1 (0.68%) Power Platform
8 1 (0.68%) WhatsApp
Communications & Networking
1 19 (13.01%) Firewall
2 16 (10.96%) DNS
2 16 (10.96%) Wireless
3 14 (9.59%) DHCP
3 14 (9.59%) LAN
4 11 (7.53%) VLAN
5 10 (6.85%) Broadband
6 9 (6.16%) WAN
7 7 (4.79%) MPLS
8 6 (4.11%) Internet
8 6 (4.11%) SD-WAN
9 5 (3.42%) Network Security
10 4 (2.74%) Softphone
10 4 (2.74%) VPN
10 4 (2.74%) Wi-Fi
11 3 (2.05%) TCP/IP
12 2 (1.37%) Ethernet
13 1 (0.68%) ADSL
13 1 (0.68%) SMTP
13 1 (0.68%) VoIP
Database & Business Intelligence
1 6 (4.11%) PostgreSQL
2 1 (0.68%) Power BI
Development Applications
1 4 (2.74%) JIRA
General
1 63 (43.15%) Social Skills
2 18 (12.33%) Finance
3 15 (10.27%) Manufacturing
4 12 (8.22%) Local Government
5 9 (6.16%) Analytical Skills
6 7 (4.79%) Retail
7 6 (4.11%) Marketing
8 5 (3.42%) Legal
9 4 (2.74%) Electronics
9 4 (2.74%) Telecoms
10 3 (2.05%) Public Sector
11 2 (1.37%) Fire and Rescue
11 2 (1.37%) Inclusion and Diversity
12 1 (0.68%) Organisational Skills
Miscellaneous
1 37 (25.34%) Driving Licence
2 8 (5.48%) Data Centre
3 7 (4.79%) NHS
4 6 (4.11%) CCTV
4 6 (4.11%) Social Media
5 4 (2.74%) Onboarding
6 2 (1.37%) Self-Motivation
7 1 (0.68%) Analytical Mindset
7 1 (0.68%) iPhone
7 1 (0.68%) SCADA
Operating Systems
1 51 (34.93%) Windows
2 28 (19.18%) Windows Server
3 15 (10.27%) Windows 10
4 5 (3.42%) Linux
4 5 (3.42%) Windows Server 2016
5 4 (2.74%) Windows Server 2019
6 3 (2.05%) Android
7 2 (1.37%) Apple iOS
8 1 (0.68%) Windows 7
8 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 38 (26.03%) Problem-Solving
2 24 (16.44%) Customer Service
3 19 (13.01%) ITSM
4 16 (10.96%) ITIL
5 14 (9.59%) CRM
6 12 (8.22%) Service Delivery
7 11 (7.53%) Time Management
8 8 (5.48%) Line Management
9 7 (4.79%) Agile
9 7 (4.79%) Mathematics
9 7 (4.79%) Service Management
10 5 (3.42%) Cybersecurity
10 5 (3.42%) Migration
10 5 (3.42%) User Experience
11 4 (2.74%) Data Security
11 4 (2.74%) Logistics
11 4 (2.74%) Mentoring
11 4 (2.74%) Mobile Device Management
11 4 (2.74%) Multi-Factor Authentication
12 3 (2.05%) Customer Engagement
Programming Languages
1 12 (8.22%) SQL
2 1 (0.68%) Java
2 1 (0.68%) T-SQL
Qualifications
1 15 (10.27%) Microsoft Certification
2 12 (8.22%) A+ Certification
3 6 (4.11%) DBS Check
4 5 (3.42%) Degree
4 5 (3.42%) MCITP
4 5 (3.42%) MCP
5 4 (2.74%) Network+ Certification
6 1 (0.68%) CCNA
6 1 (0.68%) Cisco Certification
6 1 (0.68%) HND
6 1 (0.68%) MCSA
6 1 (0.68%) MCSE
Quality Assurance & Compliance
1 6 (4.11%) Cyber Essentials
1 6 (4.11%) Cyber Essentials PLUS
1 6 (4.11%) SLA
2 2 (1.37%) Accessibility
3 1 (0.68%) QA
System Software
1 51 (34.93%) Active Directory
2 6 (4.11%) Virtual Machines
3 2 (1.37%) BitLocker
3 2 (1.37%) Hyper-V
4 1 (0.68%) VMware Infrastructure
Systems Management
1 6 (4.11%) Microsoft Intune
2 4 (2.74%) AirWatch
3 1 (0.68%) FortiGate
Vendors
1 61 (41.78%) Microsoft
2 8 (5.48%) Google
3 6 (4.11%) Facebook
3 6 (4.11%) VMware
4 5 (3.42%) ESET
4 5 (3.42%) Ubiquiti
5 3 (2.05%) Veeam
6 2 (1.37%) Cisco
6 2 (1.37%) Draytek
7 1 (0.68%) Datto
7 1 (0.68%) Freshdesk
7 1 (0.68%) HP
7 1 (0.68%) Mitel
7 1 (0.68%) Sage
7 1 (0.68%) Sophos
7 1 (0.68%) WatchGuard
7 1 (0.68%) Webroot