Information Technology Support Analyst
Northampton, England, United Kingdom
Genesis Technology Services Limited
fantastic environment for tech development, with major projects lined up for 2025 and a strong commitment to investing in cutting-edge solutions. Responsibilities Deliver prompt and effective 1st line support across server/desktop OS, hardware, software, networks, and backups. Assist with hardware/software roll outs, including travel and overnight stays across the UK. Qualifications 3+ years in … IT Support/1st/2nd Line/Help desk/Service Desk Active Directory, Group Policy, Azure AD, Microsoft 365 Router, firewall, Wi-Fi, and switch configuration Strong knowledge of Windows Desktop and Server OS (2012–2025) Microsoft Exchange (on-prem and hosted) Networking fundamentals (TCP/IP, DNS, DHCP) Backup and disaster recovery tools Full UK driving More ❯
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