1 of 1 Permanent User Journey Map Jobs in the Midlands

communicating business objectives and business processes to technical teams whether internal colleagues or external service providers Assist technical teams in translating required functionality into application architecture. Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions. Ensure that requirements are captured as user stories using best practice … new eCommerce initiatives. Advise the delivery team of insights provided by the research team, ensuring solutions align to the research made available Utilise the CRO toolkit to ensure user stories are supported with supporting data. Assist the delivery Squads and Product Owner to identify, define and measure a series of eCommerce metrics and KPIs. Reporting on the outcome … agreed and maintained via the Product Owner. Work with multi-discipline teams across multiple locations and functions, specifically with (but not limited to) end-users, CRO, Web Analytics, User Research, and the delivery Squad(s) In the absence of the Product Owner, act as a proxy-PO and sign off features for release. Participates in and supports testing More ❯