1 of 1 Permanent Wireless Security Jobs in the Midlands

gain exposure to a broad range of networking technologies, including Cisco, Fortinet, Meraki, Extreme Networks, broadband services, firewalls, switching, routing, and network security platforms. Key Responsibilities Provide 2nd line technical support for networking and connectivity-related incidents and service requests. Troubleshoot and resolve issues across routing, switching, wireless, security, and broadband technologies. Manage tickets through to resolution, ensuring all SLA commitments are achieved. Perform detailed technical diagnostics and identify appropriate escalation paths where required. Deliver clear and professional communication to customers throughout the support lifecycle. Monitor network performance and proactively investigate service-impacting issues. Work closely ...