Our OEM Client based in Whitley, Coventry, is searching for Workflow & Real-Time Analyst to join their team, Inside IR35. This is a contract position until 1st September 2026. Umbrella Pay Rate: £21.71 per hour. We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre Team. This role is integral … Team Members daily to enable to the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's WorkflowManagement System, transitioning from legacy platforms to a more Advanced Workforce Management Ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key … Responsibilities Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
Monitor and review maintenance contracts, ensuring compliance with company Service Level Agreements (SLAs). Accurately code and update all jobs within the internal system to maintain visibility and effective workflow management. Perform general administrative duties to support the smooth delivery of service operations. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a More ❯
DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins Experience in multi-layered IP Network engineering including good experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines … Some other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage. Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols … TLS/SSL, DNS, DHCP. Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO. You may be assessed on the key critical More ❯
and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface pluginsExperience in multi-layered IP Network engineering including good experience in network programming/automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelinesSome … other highly valued skills include:Knowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage.Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols - TLS/… SSL, DNS, DHCP, etc. an added advantageSkilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc)You may be assessed on the More ❯
open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or CumulusExperience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelinesSome other … highly valued skills include:Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantageExperience in Network Access control (NAC) and RADIUS based AAA for secure and automated … access supporting Corporate and Guests users, including experience with concepts of zero trust networkingSkilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO More ❯
DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins Experience in multi-layered IP Network engineering including good experience in network programming/automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines … Some other highly valued skills include: Knowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage. Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols … TLS/SSL, DNS, DHCP, etc. an added advantage Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc) You may be More ❯
networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some … other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage Experience in Network Access control (NAC) and RADIUS based AAA for secure … and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR More ❯
networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some … other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage Experience in Network Access control (NAC) and RADIUS based AAA for secure … and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR More ❯
such as RFC2547bis, RFC7432, RFC8365/RFC9746, SD-WAN and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMPGood experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelinesSome other … highly valued skills include:Experience working in Network and infrastructure operational product engineering and knowledge of network element management plane, control plane, data plane and fast switching. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage.Experience in Network Access control (NAC) and RADIUS based AAA for secure … and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networkingSkilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment More ❯
as RFC2547bis, RFC7432, RFC8365/RFC9746, SD-WAN and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP Good experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some … other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of network element management plane, control plane, data plane and fast switching. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage. Experience in Network Access control (NAC) and RADIUS based AAA … for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific More ❯
technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus Good experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some … other highly valued skills include: Experience working in Network and infrastructure operational product engineering and knowledge of network element management plane, control plane, data plane and fast switching. A very good understanding of Application Layer Network Protocols - TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage. Experience in Network Access control (NAC) and RADIUS based AAA … for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific More ❯
