CRM Business Analyst - Microsoft Dynamics 365
- Hiring Organisation
- Reed
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,318 per annum, Inc benefits
Reed Technology is partnering with a prestigious organisation in Edinburgh to recruit as CRM Business Analyst for a 2-year fixed-term contract. You will play a key role in the organisation’s Digital Transformation Programme, supporting the successful delivery of a Microsoft Dynamics 365 CRM … Responsibilities Work with stakeholders across the organisation to gather, analyse, and document business requirements, processes, and user journeys that support the Dynamics 365 CRM solution. Produce high-quality documentation including BRDs, user stories, acceptance criteria, process maps, data-flow diagrams, and gap analyses. Conduct workshops, interviews, and discovery sessions ...