IT Support Engineer
Edinburgh, Midlothian, Scotland, United Kingdom
Bright Purple Resourcing
for travel). Use ourConnectWise PSAsystem to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the More ❯
Employment Type: Permanent
Posted: