Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & MacOS Basic networking principles If you are interested in this role and would like more information please give me a call on or email at . More ❯
day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland More ❯
Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and take action. Familiarity with Windows, macOS, Linux, IAM, and endpoint security. Fore more information, please apply or reach out directly to JBRP1_UKTJ More ❯
leadership, and recognition for your contributions. Key Responsibilities:- Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365.- Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues.- Customer Service: Deliver friendly, professional support to end-users via phone … authorisation to work in the UK is required.- MSP Experience: Previous experience in an MSP or IT support provider environment.- Technical Skills: Strong hands-on experience with Windows 11, MacOS, and Microsoft 365 administration.- Troubleshooting: Excellent IT problem-solving skills.- Communication: Outstanding interpersonal skills and fluent written and spoken English.- Team Player: Proven ability to work collaboratively in a More ❯
