15 of 15 Permanent Microsoft 365 Jobs in Midlothian

are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft 365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft 365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft 365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft 365 in a corporate setting. Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯

the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape. The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and … the smooth running of day-to-day operations. Key Responsibilities Lead and support a small IT team Provide 1st and 2nd line support across the organisation Manage and maintain Microsoft 365 systems Support authentication systems, ideally with Azure experience Prioritise workloads and delegate tasks effectively Collaborate with internal stakeholders to ensure IT systems meet business needs Contribute … Maintain documentation and ensure best practices are followed What We're Looking For Minimum 2 years' experience in an MSP or similar IT support environment Strong working knowledge of Microsoft 365 and general Microsoft infrastructure Familiarity with Azure Active Directory and authentication protocols Solid understanding of IT systems, networking fundamentals, and system administration Basic understanding of More ❯

to the plan and of alerting the Project team of any possible failure to deliver on cost or timescales. Essential Skills & Experience: In depth knowledge of IT Infrastructure and Microsoft systems including the following: MS Server product range Microsoft 365 Microsoft Exchange inc Exchange Online Microsoft Active Directory inc Azure AD Backup and Restore More ❯

tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯

solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem More ❯

advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of the Trusts digital … logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process The successful candidate will ideally have: Experience of Office 365, Microsoft Teams and SharePoint. Experience of maintaining desktops, laptops, networking and servers. Knowledge of network security including cyber essentials. Ability to manage own schedule, be proactive and balance competing and More ❯

forecasting models and reporting. Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance. Understanding of FSLogix and profile management. Knowledge of wider M365 & Security tooling beneficial (including but not limited to Defender for Endpoint, Intune, Entra ID) We are proud to be a Disability Confident Committed employer. If you have a disability and More ❯

Skills : Good communication, interpersonal and organisational skills A broad entry level skillset in the industry Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Company Values At North we embrace the following values: Know More ❯

of network issues. Ensure compliance with security requirements such as GDPR and PCI DSS. Install, configure, and support modern productivity tools such as, but not limitedto Microsoft Office 365, Teams, SharePoint etc. Good understanding and adhere to strict compliance of IT security bestpractises to protect the business against cyber threats. Conduct hardware and software inventory, documentation, and More ❯

To be considered for this role you should bring the following skills and experience: - Experience in an IT Service Desk environment (preferably in professional services) - Working knowledge of MS O365, Windows O/S etc. - Some knowledge of supporting mobile devices in advantageous - A drivers license would be nice, though not essential - A can do attitude and the ability to More ❯

holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland More ❯

locations Edinburgh time type Full time posted on Posted 15 Days Ago time left to apply End Date: September 9, 2025 (19 days left to apply) Digital Workplace Engineer (M365) locations Edinburgh time type Full time posted on Posted 15 Days Ago time left to apply End Date: August 30, 2025 (9 days left to apply) Digital Workplace Engineer (AVD More ❯

on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office 365 and Mobile Device Management (MDM) via Intune is highly desirable. Key Skills & Experience: Windows operating systems Office 365 Azure Entra ID/Active Directory MDM – Intune More ❯

insights to elevate team capability. And any experience of these would be really useful Designing and testing enterprise solutions using Microsoft Intune, Entra ID, Defender for Endpoint, Office 365, Power Platform, and other modern workplace technologies. Scripting and automation using languages like PowerShell, Python or Bash, and tools such as GitHub Actions, Harness, and YAML pipelines. Working More ❯

will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architectural design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architectural design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between … to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft/AWS architecture (recent experience); Agile methodology/delivery; Experience with interacting with business and technology leaders; Experience designing physical data models (relational SQL desirable); Experience rolling out mid More ❯