Service Desk Team Lead
- Hiring Organisation
- GoFibre Broadband Limited
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
resolution at a 3rd line level, acting as the primary escalation point for advanced BAU issues Take charge of administering and supporting our Azure, M365, Intune, IAM and MDM platforms Lead the full lifecycle of office IT operations from device management and hardware provisioning to smooth asset control Ensuring security … continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk team Solid experience in Azure, M365, Intune/MDM and identity & access management Confidence in resolving complex BAU incidents at a 3rd line level A proactive security mindset, ensuring least-privilege ...