are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft365 in a corporate setting. Strong knowledge of Microsoft365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
to go the extra mile to provide our customers with the support they need to succeed. An exciting opportunity has arisen within the Collaboration Services team, for an experienced Microsoft365 engineer part of Digital Workplace. This team is responsible for supporting a wide range of technologies including Microsoft365, Domino, and Symantec products … change delivery and BAU processes • Enhancing services through process improvements • Assisting the wider team in resolving complex user queries • Supporting the following technologies: IBM Domino 9 & IBM Notes 9; Microsoft365 services including Exchange, OneDrive, Teams and SharePoint; Microsoft Entra, including Entra Connect; Microsoft Copilot We need you to have • In-depth knowledge of Microsoft … It's a bonus if you have but not essential • Strong experience with IBM Lotus Domino 8.5/9 Server Administration in a clustered/enterprise environment • Knowledge of Microsoft Windows Server (2012/2016/2019) • Ability to create PowerShell scripts for our MS tenants • Experience of using Symantec.cloud services • Experience of creating and supporting Power Automate flows More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft365 Copilot and Copilot Studio. … rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and … data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
changes across Aberdeen's EUC/Desktop estate. Ensure stability and security of the EUC Global Desktop environment through effective assurance and assessment of our Windows desktop, MicrosoftM365 tenant and other 3rd party software Collaborate with operational teams to proactively drive service improvement. Drive the adoption of Microsoft services, reviewing usage and DEX telemetry. Implementation of core … required. Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives. Implementing and maturing core controls/activities that enable Windows OS & M365 evergreen changes, aligning to Aberdeen's EUS risk control framework and regulatory requirements. Focus on desktop security measures, reducing the attack surface, improving security posture and implementing desktop hardening techniques … Active Directory, Group Policy for endpoint management. Experience deploying evergreen change for OS and M365. Experience deploying Autopilot at scale. Endpoint management and Security tooling with a focus on Microsoft Defender (including AV, EDR, ASR). Application provisioning/management via Intune, SCCM & Azure - experience with App Attach also preferable. Experience implementing and managing Azure Virtual Desktop beneficial, including More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
and drive adoption across business units. Ability to design structured and reusable enablement assets for the platform. Strong understanding of Power Platform governance, security, and compliance features. Familiarity with Microsoft365 admin centre, Azure Active Directory/Entra ID. Excellent troubleshooting, communication, and stakeholder engagement skills. We are proud to be a Disability Confident Committed employer. If More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
forecasting models and reporting. Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance. Understanding of FSLogix and profile management. Knowledge of wider M365 & Security tooling beneficial (including but not limited to Defender for Endpoint, Intune, Entra ID) We are proud to be a Disability Confident Committed employer. If you have a disability and More ❯
experience. Happy to work 5 days in the office, Edinburgh City. Excellent Customer Service Skills. Nice to haves (not essential): Basic Server and Networking experience. Mac experience. CompTIA and Microsoft certifications. In return you will receive up to £35,000 per annum with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
responsible for continuously improving our Digital Workplace Technology, with a specific focus on M365. This is a hands-on technical role that requires experience in design and administration of M365 and core infrastructure services. Key Responsibilities Implement and administer changes across M365 and Digital Workplace Technology. Ensure stability and security of M365 through effective assurance and assessment of our M365 … reports for show back/charge back models. Reduce Click Ops' and enable the shift to configuration management as code using DevOps capabilities and Terraform. Drive the adoption of M365 services, reviewing usage and DEX telemetry. Implementation of core controls/activities that enables M365 CIS and Secure Scores to be enhanced and maintained. Contribute to the delivery of the … expected to have a proven track record in the use of Microsoft M365. Recent experience and certifications of some/all of these technical skills are required. Detailed M365 and Azure Knowledge. M365 administration across Entra, Teams, SharePoint, Purview, Exchange, M365 Apps, PowerShell, CIS & Secure Score, Conditional Access. 3rd Party Software such as Mimecast and VFC Call Recording. Information More ❯
requests, providing regular updates and ensuring a high standard of service delivery. Monitor and resolve client support tickets, escalating and collaborating with technical teams when necessary. Use the Office365 suite daily (Outlook, SharePoint, Teams, OneDrive, Word, Excel, PowerPoint) to collaborate, document, and communicate effectively. Draft and manage technical change requests and client contracts, ensuring alignment with workflows More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
MORRIS SINCLAIR RECRUITMENT LTD
to automate it. It would also be highly advantageous is you have experience working with MySQL databases and maybe a background in supporting IT infrastructure such as networking, office365 applications, general IT troubleshooting. Our clients platform is a true market leader in what they do and their platform is used by millions of people every year! From More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
the end-to-end design and implementation of solutions/services; hands on engineering and design. Define and uphold the standards, patterns, and policies that guide our use of M365 & Digital Workplace Services, ensuring alignment with enterprise architecture and regulatory expectations. Responsible for acting as a key escalation point for operational incidents impacting Digital Workplace Services. Work closely with engineering … and utilize new technologies. Technical Skills The candidate is expected to have a proven track record in the use of the technologies below, preferably in a Financial Services organisation M365 administration Teams (inc Phone & Global Telephony), SharePoint Online, Purview, Exchange Online (Hybrid). Experience working with EntraID; Conditional Access, SSO and Enterprise Applications Solid understanding of Identity Governance & Administration within … Virtual Desktop Administration (inc Azure Networking) Experiencing working with Endpoint Configuration/Management & Application Delivery technologies such as Intune & MEM. Experience implementing IaC/DSC via Terraform to manage M365 & EntraID. Azure Virtual Desktop (inc Networking) Defender for Endpoint experience with vulnerability management, EDR, ASR, Exposure Management & creating action plans to improve security posture. We are proud to be a More ❯