Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
SeeByte
equipment, access and induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like MicrosoftOffice 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management: you will set up, manage, and maintain user accounts, permissions, and access … Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. … Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant for this More ❯
Dalkeith, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
KAT Recruitment
Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and … and basic troubleshooting of network issues. Ensure compliance with security requirements such as GDPR and PCI DSS. Install, configure, and support modern productivity tools such as, but not limitedto MicrosoftOffice 365, Teams, SharePoint etc. Good understanding and adhere to strict compliance of IT security bestpractises to protect the business against cyber threats. Conduct hardware and software … break with 33 annual leave days per year (pro-rata for part time) Discount treat yourself with generous uncapped discount across our stores Hybrid working a combination of office and home working to help balance your work life balance Pension save for the future with our company contributed enhanced Group Pension Plan Season ticket loans spread the cost More ❯
Employment Type: Permanent, Part Time, Work From Home
basic troubleshooting of network issues. * Ensure compliance with security requirements such as GDPR and PCI DSS. * Install, configure, and support modern productivity tools such as, but not limited to MicrosoftOffice 365, Teams, SharePoint etc. * Good understanding and adhere to strict compliance of IT security best practises to protect the business against cyber threats. * Conduct hardware and More ❯
basic troubleshooting of network issues. * Ensure compliance with security requirements such as GDPR and PCI DSS. * Install, configure, and support modern productivity tools such as, but not limited to MicrosoftOffice 365, Teams, SharePoint etc. * Good understanding and adhere to strict compliance of IT security best practises to protect the business against cyber threats. * Conduct hardware and More ❯
improve processes Identifies decision makers and leverages relationships to improve service/sales An understanding of software procurement an advantage Experience of relevant business systems e.g. SAP, Salesforce, MSOffice, Intranet, Internet, E-Business Tools Have excellent time management skills, work towards providing solution orientated work and is organised. More ❯