Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
GCS Associates
work fully remotely and cover Scotland in general, in the builders merchant/timber merchant sector. The role as Business Development Manager will include new client initial Interactions and onboarding, as well as the development of existing accounts. Therefore, it can be considered inheritance of a warm desk, with legacy clients and initial considerable billings. This Business Development Manager role More ❯
building trusted relationships with end users. What You'll Do Deliver second-line technical support for clients using Stampedes platform Troubleshoot and resolve WiFi, connectivity, and networking issues Support onboarding and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to resolve escalations Contribute to support process More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Sales Recruit Scotland Ltd
play a pivotal part in shaping their go-to-market strategy. About the Role As Head of Growth, youll: Define and execute integrated growth strategies , covering lead generation, acquisition, onboarding, expansion, and retention. Take ownership of the sales pipeline from prospecting through to close, including outreach, demos, proposals, and negotiations. Lead and inspire a high-performing team , spanning Sales, Professional More ❯
team and setting the standard for service excellence Providing second and third-line support for users of Stampedes SaaS platform Troubleshooting complex networking, WiFi, and connectivity issues Managing the onboarding and rollout of Stampede products to new clients Collaborating with product, engineering, and customer teams to resolve escalations Driving internal improvements in support processes and documentation Hiring, training, and mentoring More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
annual leave Workplace pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Own post-onboarding relationships with a defined portfolio of direct customers. Deliver structured check-ins and strategic touchpoints tailored to each client. Monitor account health, usage trends, and commercial signals to anticipate risk More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Major Talent
Package - Includes an iPhone and iPad to keep you connected and organised on the go. Full time- manage your own schedule and accounts with autonomy. Full Bespoke Training - Comprehensive onboarding and ongoing development to ensure your success. Pension Scheme - Helping you plan for a secure future. Healthcare Cashback Benefit - Contributing to everyday health and wellness costs. Trade Fair Exposure - Attend More ❯
across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service … across a variety of devices and platforms. Support AV equipment, monitor conditions of comms rooms, and ensure general tidiness and functionality of office IT infrastructure. Assist in new employee onboarding, ensuring devices are configured and ready for use. Escalate unresolved incidents to 3rd line support as required, maintaining clear and timely communication throughout. Knowledge, Skills, and Abilities Strong customer service More ❯
a Technical Support Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical … support, assist with onboarding, and ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience More ❯
a Technical Support Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical … support, assist with onboarding, and ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience More ❯
a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented CustomerSuccess Manager who is passionate about customer onboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced environment, loves building relationships, and wants to work for … scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The role: Youll take ownership of the customer onboarding process, ensuring new clients are set up for success and quickly see the value of the platform. Beyond onboarding, youll be a trusted partner for your accounts, focusing on engagement … retention, and growth opportunities. Key responsibilities: Manage the end-to-end onboarding process, ensuring a smooth and timely go-live for new customers. Develop bespoke onboarding plans tailored to each clients goals and business needs. Deliver training sessions and provide hands-on support to ensure clients are confident using the platform. Build and maintain strong relationships with key accounts, acting More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Travelnest
About Us Travelnest is a vacation rental technology business. We have created a platform that enables holiday let owners to set up, manage and optimise all of their marketing from one place. We aim to become the worlds most host More ❯