Customer Support Engineer (DERMS)
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Permanent
grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate ...