IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum, Inc benefits
service contact for customers, managing IT service performance, expectations, and demand. Coordinate and prioritise incidents, problems, and service requests, ensuring timely resolution and effective root cause analysis. Produce and present service performance reports, including trend analysis and improvement recommendations. Required Skills & Qualifications Demonstrable experience ...