Senior Oracle ERP Service Delivery Manager
- Hiring Organisation
- Version 1
- Location
- Edinburgh, Midlothian, United Kingdom
- Salary
- £ 70 K
maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives.Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution.Drive Continual Service Improvement ...