6 of 6 Permanent Service Delivery Jobs in Midlothian

Reed Technology is working with a well-established organisation within the technology and managed services sector, currently seeking an experienced and customer-focused IT Service Delivery Manager to join their team on a permanent basis. This role would suit a confident and professional individual with strong experience delivering … services in a complex, multi-service environment , who is comfortable managing senior stakeholders, balancing competing priorities, and driving continual service improvement. Key Responsibilities Own end-to-end IT service delivery, ensuring services meet contractual commitments and agreed SLAs. Govern the transition of new and changed ...

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery. This role requires a visionary leader … optimize our operational processes, ensure service excellence, and drive continuous improvement within a dynamic technology environment. Responsibilities: Operational Leadership: ? Lead, mentor, and manage a team of IT operations professionals, fostering a culture of high performance, collaboration, and continuous learning. ? Oversee the daily operations of all IT infrastructure, applications ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery click apply for full job details ...

Digital Services, the Head of Operations (Infrastructure & Support Services) is responsible for leading both the infrastructure team and the IT support function, ensuring seamless delivery of core systems and responsive 1st and 2nd line support. This will include the design, development, support, and management of SRUC's infrastructure systems … develop, deliver and support the current and future architecture and operations of SRUC systems, duties will include analysis/research, teaching/learning support, service delivery and line management of a team of IT professionals. Full details of the responsibilities and requirements of this role can be found ...

Edinburgh, Peterborough or Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that … organisation to enhance processes and uncover new opportunities for efficiency with their IVR systems. A key part of the role focuses on advancing self-service within the Contact Centre Utility, including identifying and delivering IVR-led ID&V and self-service solutions, as well as supporting the shift ...