Systems Specialist
- Hiring Organisation
- LHH Recruitment Solutions
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £36,178 - £39,501 per annum
Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting service delivery improvements. We're seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You'll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when needed ...