4 of 4 Permanent Support Analyst Jobs in Midlothian

IT Support Analyst Managed Services Edinburgh (Client Visits Required) Competitive Pay, Performance Bonus + Excellent Benefits Looking to grow your IT career with a Microsoft Solutions Partner that values people as much as technology? Join Quorum , an award-winning, employee-owned IT consultancy headquartered in Scotland. As a Microsoft Tier 1 Cloud Solutions Provider with 5 out of … specialisations, we deliver high-quality services to organisations ranging from innovative start-ups to major financial institutions. Our Managed Services team is growing and we re looking for IT Support Analysts who thrive on solving problems, building client relationships, and staying ahead of the curve with the latest Microsoft technologies. Why Join Quorum? At Quorum, we don t just … support technology we support people. As a Scottish employee-owned company, our team truly shares in our success. We offer: Highly competitive salary Contributory pension Private healthcare Buy/sell holiday scheme Home broadband support Annual technical budget Bonus scheme linked to Microsoft accreditations Flexible, family-friendly working environment Award-winning workplace culture Exceptional training & development opportunities More ❯

voice, and/or network communications with business units and systems management, as well as vendors and/or consultants. About the Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. … integrated with other teams within the Enterprise Services department. Therefore, it is essential that you can establish strong connections with other technical team members in IT and the desktop support teams. Key Responsibilities Provide network support for Aberdeen's global network and Cloud environments. Configure and deploy both physical and virtual network devices and services. Perform network maintenance … including patches, hot fixes, and security updates. Monitor network performance to ensure stability and availability and track system resource utilisation, trends, and capacity planning. Offer 2nd and 3rd line support and troubleshooting to resolve network issues. Adhere to established configuration and change management policies to ensure changes to the network infrastructure are well-managed and approved. Implement security tools More ❯

Evolve-IT are delighted to bring to market a1st Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is a well-established … and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 2nd and 3rd line where appropriate. Supporting clients through the support desk, via phone calls and online chats Entering and resolving technical tickets in a … with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If you are a skilled techy with one to two years of IT Support experience and excellent customer service skills, this is the job for you. More ❯

and security. This is a role for someone who can look at a list of tickets and be that "Sniper" for those trickier ones. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Entra Basic Networking SharePoint If you are interested in hearing more about this role then please reach out on or . More ❯