Cisco Engineer
- Hiring Organisation
- MRP Group
- Location
- Milton Keynes, Buckinghamshire, UK
- Employment Type
- Full-time
seeking an experienced Cisco Unified Communications (CUCM) and Unified Contact Center Express (UCCX) Upgrade Engineer to support planning, execution, and post-upgrade validation of Cisco voice and contact center platforms. This is a remote contract role focused on system upgrades, migrations, and platform stabilization in enterprise environments. … skills, and the ability to work independently in a project-based engagement. Responsibilities Plan, design, and execute CUCM and UCCX upgrades in accordance with Cisco best practices Perform pre-upgrade assessments, compatibility checks, and risk analysis Upgrade related components including: IM & Presence Cisco Unity Connection (if applicable) Finesse ...