1 to 4 of 4 Permanent Customer Engagement Jobs in Milton Keynes

loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: At VWFS UK Ltd, exceptional customer communication journeys are important and we are seeking a two CRM Manager's to join our Marketing & Customer Experience team. Reporting to the … General Manager of Customer Communications , you will be responsible for ensuring that all customer-facing communications conform to regulatory requirements, enhance customer engagement, and ultimately drive customer loyalty. Who We're Looking For: You will have proven experience of creating engaging and effective customer communications and be passionate about delivering an excellent customer experience. This isn't just a job; it is a chance to add value, develop your skills and enjoy being part of a fast-paced collaborative team. Your Impactful Contributions: Develop and implement customer touchpoints throughout the customer more »

as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »