12 of 12 Permanent Customer Requirements Jobs in Milton Keynes

Manage Operational/delivery issues & escalations  Ensure continuous communication & coordination with client in the event of issue/escalation  Ensure SLA/SLO attainment & process compliance along with high customer satisfaction  Act as first point of escalation for the day-to-day functioning of delivery operations team  Handling escalations- identifying the gap, preparing action plans, and driving towards resolution … s/CIP’s and drive those towards achieving the desired goal  Define & maintain a governance model, best practices & operating procedures  Driving & ensuring seamless transition of new service/customer to operations team (if any)  Actively participate in Service Operations Meetings, Service Quality Review governance  Provides leadership & direction to Delivery team in complex problems and creates innovative solutions  Facilitates … performance on a daily/weekly basis and continually improve them efficiently and effectively  Ensure that the productivity goals for the team are met, including service level, utilization, and customer satisfaction Customer Relationship Management  Acts as a trusted security advisor to the clients  Interlock with Management to define operations strategy and action plan based on Customer feedback More ❯

our head office in Milton Keynes the Tech Support System Engineer will be responsible for the installation, service, repair and calibration of Fronius Welding equipment, in house and at customer sites. Tasks & Responsibilities Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems Providing support to customers and troubleshooting Providing service and calibration of welding equipment … sales and after-sales support to sales team and customers Providing support to demonstration of welding equipment Assisting with events (trade fairs, seminars, etc.) Assisting with stock control Skills & Requirements Technical experience preferably on technical support of electrical equipment Electrical engineering qualification IT skills including Microsoft Office Suite (Excel & Word) Basic knowledge of manual electrode, TIG and MIG/… MAG welding processes will be an advantage Sales minded/good customer communication skills Good communication skills and knowledge transfer abilities Single & 3-phase electrical fault find and repair skills Competent in build/assembly installation of machinery and testing Team worker Flexibility (working hours and tasks arranged to suit customer requirements) Customer orientated attitude with More ❯

supporting the SWARCO project delivery team. Ensuring InterUrban equipment fully complies and is approved to the relevant Highways England and European Standards. Assisting product and system development against new customer requirements. Providing documentation for the products and systems as well as full customer testing. All work must comply with Swarco Quality and Health and Safety Processes. Key Objectives … Responsibilities Ensure new designs are fully compliant with Highways England and relevant standards UK and European Survey existing customer sites to ensure new equipment works correctly Support any UK Approvals or Compliance processes to ensure compliance with all standards Plan and complete any factory acceptance test and equipment soak testing task including documenting all results. Support resolving issues during … and testing strategies with Swarco partners internal and external. Product testing, proving both hardware and software builds are operating correctly to national standards. Approving Swarco designs to all technical requirements and applicable standards Preparing and conducting Training courses on Swarco products and Systems Maintaining documentation and approvals to support use of products and systems Providing detailed test plans and More ❯

valuable exposure to multiple aspects of our growing business. 💡 What you'll do: Sales Operations & Support: Process sales orders accurately and efficiently Support Account Managers with sales ordering and customer requirements Prepare quotes and proposals for prospective clients Manage purchase ordering and supplier coordination Handle contract and subscription management Business Operations: Provide executive support to directors and senior … for: Highly organised with exceptional attention to detail Process-driven with experience in sales order processing or similar Tech-savvy — confident with Microsoft 365, CRM systems, and business tools Customer-focused with excellent communication skills Adaptable and energetic, thriving in a fast-paced environment Collaborative team player who can work independently 💬 Why you'll love this role: Diverse responsibilities … executive assistance Growth opportunity — develop skills across multiple business functions Strategic exposure — work directly with leadership and key stakeholders Real impact — your work directly supports our business growth and customer satisfaction ✅ Essential Skills & Experience: Previous experience in business operations, sales support, or administrative coordination Strong proficiency in Microsoft Office Suite and CRM systems Experience with order processing, quoting, or More ❯

CIs with consistency and integrity. Enable automation and innovation in CM practices to improve efficiency and effectiveness. Work closely with project teams to apply appropriate CM rigor that meets customer requirements for quality, reliability, security, and supportability. Ensure all CM activities align with organisational and project goals. Change Control & Version Management: Oversee robust change control procedures to ensure More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

applications and enhance existing ones. Perform Design-, Code- and Peer-Reviews of your colleagues. Daily work in an agile environment, develop and optimize processes according to Best Practice. Interpret customer requirements specifications generating functional requirements documentation for software development. Maintain software development to company quality standards while helping to attain the highest security standards for our systems. More ❯

Founded in 1984, AFL is an industry-recognized global leader in optical fiber network infrastructure. Our customer-first, high-speed fiber network solutions serve various markets - including energy, enterprise, and hyperscale - across 130+ countries. Products and services include single- and multi-mode optical fiber cable, test and inspection equipment, and our award-winning Data Center Interconnect solution, enabling centralized … resource management for enhanced performance across multiple data center facilities. Our recent European expansion brings end-to-end, sustainable optical fiber solutions closer to our valued EMEA customers, prioritizing customer satisfaction while lowering emissions in line with our Environment, Social, and Governance (ESG) strategy. AFL is headquartered in Spartanburg, South Carolina, United States, with facilities in multiple global locations … China, Mexico, and Australia. AFL is a subsidiary of Fujikura Ltd. Solution Design & Integration Collaborate with hyperscale customers to design and implement customized solutions based on product capabilities and customer requirements. Guide customers through the integration of our products into their existing infrastructure, ensuring compatibility with their unique configurations. Provide technical expertise on how to scale products to meet More ❯

Windows 10+ and Windows Server, identifying and addressing deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do As a 2nd Line Mobile Device Management Analyst, you will support the mobile operating system environment and managed service customer. Mobile device support is … management changes, configuration management, and post-deployment support when helpdesk analysts are unable to resolve issues. Working closely with 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, incident queue management, SLA adherence, desirable knowledge More ❯

what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Working with customer’s system analyst for the understanding of business need and designing architectural model and database designs using Sparx EA or relevant tools. Responsible for detailed solution designing with defined … principles and standards of the project in line with customer’s business requirement. Working on Data Management and end-to-end Data Architecture (extraction, ingestion, integration, transformation, virtualisation, visualisation, BI & analytics, MDM) and Data Governance (Lineage, Meta Data Management & Data Catalogs, Data Quality) activities. Supervising other team members for any technical solution as and when needed as part of … programming from the requirement specification of the project using tools such as SAP Data Services, Informatica PowerCenter, Trifacta, Tableau SAP BO, Tableau, Power BI, Qlik Sense etc. Discussion with customer’s stakeholder to review the existing business processes. Participating in project knowledge transitions and ensuring smooth transition to offshore/support teams. Discussion on key technical challenges and discussing More ❯

engine performance, emissions, development, and durability tests for external customers. REPORTS TO: Project Director The Role: • Delivery of engine and/or powertrain component testing programs for clients. -Interpret customer test procedures and requirements. -Writing bespoke tests - Writing clear and concise test instructions -Daily status reports/End of test reports • Ensure all test equipment meets customer requirements and is properly maintained/calibrated. • Consistently liaise with the customers inhouse teams to ensure that the progress/direction of the project meets customer needs. • Ensure the delivery of accurate, repeatable, and traceable date. • Taking a proactive approach to fault diagnosis. • Liaise with test technicians to maintain a professional working relationship ensuring they are informed of project More ❯