3 of 3 Permanent Datadog Jobs in Milton Keynes

Principal Support Engineer. In this senior role, you will be responsible for rapid resolutions of technical customer issues, utilizing your expertise in tools like Datadog and Postman. The ideal candidate will have over 10 years of experience in Technical Support Engineering and a proven ability to handle vendor escalations effectively. ...

stakeholders including Engineering and external vendors. Required qualifications include at least 10 years in technical support or related fields, strong abilities in troubleshooting with Datadog and REST APIs, and a proven track record with vendor escalations. This position focuses on enhancing customer experience and improving operational metrics. #J-18808-Ljbffr ...

hands‐on technical expert responsible for driving rapid resolution of complex customer issues. This role blends deep technical troubleshooting, advanced log and API analysis, Datadog monitoring expertise, and leadership of high‐severity escalations. The engineer will collaborate tightly with Engineering, Product, and external vendors to eliminate root causes, improve MTTR … translate complex technical problems into clear, actionable paths forward for both customers and internal stakeholders. Key Responsibilities Perform hands‐on technical troubleshooting using Datadog (logs, traces, dashboards), API tools (Postman/cURL), and distributed log tracing. Lead high‐severity and strategic customer escalations, providing authoritative technical direction and timely communication. ...