3 of 3 Permanent Remote Desktop Jobs in Milton Keynes

Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS) and mobile devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN … environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop, SimpleHelp). Knowledge of IT security practices and security frameworks. Experience with Active Directory More ❯

Exchange Online, and Teams Active Directory, Group Policy, DNS/DHCP Azure/Azure AD (basic to intermediate level) Networking fundamentals - VLANs, firewalls, VPNs Remote desktop services and virtualization (e.g., Hyper-V, VMware) Experience with RMM tools and professional service automation (PSA) systems. Relevant IT certifications (e.g., CompTIA More ❯

stakeholder management skills. Strong knowledge of Terraform, Ansible, GitHub & Web Application Firewalls. Benefits Nice to have experience: SQL Server Windows Server Active Directory DNS Remote Desktop Services IIS/Nginx Linux Server IDS/IPS PowerShell & Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI especially More ❯