18 of 18 Permanent Service Delivery Jobs in Milton Keynes

Service Desk Team Leader Position OverviewWe are looking for a Service Desk Team Leader to join our team in Milton Keynes.This role would suit a Team Leader or Service Delivery Manager with experience of working in an IT managed services organisation.Salary & BenefitsThe budgeted salary for this … engineers, ensuring support tickets are responded to within agreed timeframes, engineers are mentored and developed, and that our customers receive the high quality of service that we strive to deliver.What Success Looks LikeBuilding effective relationships with team members, customers, and key internal stakeholders to establish credibility and understanding ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone … Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages through ...

portfolio in Milton Keynes, which spans services from children's through to older adults. In this role, you will lead the local business planning, service improvement initiatives, and transformation priorities. You will work flexibly within a changing landscape, managing a complex system of internal and external stakeholders while directly … improve clinical safety, advising on the strategic use of AI to boost patient experience and pathway productivity. Lead local Cost Improvement Programmes (CIP), service redesign opportunities, and efficiency initiatives to ensure productivity and value in service delivery. About us The Business and Transformation (B&T) team in Milton ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems.You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services through … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning.This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies.You will contribute to sharing good practices ...

Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you'll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Main duties of the job Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities Produce accurate reports … escalation and maintain IT asset registers and security incident reporting Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide ...

Objectives Manage customer expectations, ensuring the customer and key stakeholders are aware of any risks and/or changes that might affect the overall delivery of their Services.Plan and organise all activities to coordinate releases and interdependencies.Identify and understand risks to the delivery of services … minimise or mitigate any risk to service delivery to customers.Maintain strong relationships and perform an advisory role with multiple internal stakeholders to ensure ongoing process adherence, which can be measured and fed back to relevant teams. Proactive in the identification and understanding of risks to the delivery ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...

shaping commercial decisions, driving profitability, and supporting long-term business growth.This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives.If you're naturally curious ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long-term strategic goals. You'll also contribute to the evolution of AQA's technology landscape … this role, you'll be responsible for:Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

legal services. The successful candidate will have prior experience in media, technology, outsourcing contracts, and possess strong leadership skills, aiming to enhance the legal service delivery model. #J-18808-Ljbffr ...

response times.Producing meaningful operational metrics, KPIs and KRIs that provide insight into security performance and support informed decision-making.Building strong partnerships with suppliers and service providers to ensure the highest standards of security service delivery.What we’re looking forYou'll be an experienced cyber security leader with … response, problem management and security investigations.A solid understanding of enterprise, network, cloud and SaaS/IaaS security.Experience embedding security operations into engineering, infrastructure and service management practices.Strong knowledge of identity and access management, security automation and scripting.An understanding of AI security concepts and the practical ...

responsible for leading Operational Excellence across RWS Global, ensuring that business processes, systems, governance, and operational strategies support the organisation’s growth and delivery objectives. This role provides executive leadership across Continuous Improvement and Information Technology with a focus on enterprise maturity, process governance, reporting, and organisational effectiveness. Working … closely with the Executive & Senior Leadership teams, the VP, Business Operations will develop scalable operational frameworks that enable efficient delivery across multiple business units, regions, and functions. The successful candidate will combine strategic thinking with operational execution, drive transformation change, improve organisational performance, and ensure the business ...

high level advice on the strategic direction and priorities for the infrastructure function that underpins the IT estate. Strategic planning, day to day operations, delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation. Participating in incident … response efforts, diagnosing, and resolving platform related issues and implementing preventative measures to minimise downtime. Full-service delivery. Undertakes structure planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/ ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers in and around Milton Keynes, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs and maintenance of CNC Machines, including multi-axis Mills and Lathes Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery ...