1 to 2 of 2 Permanent Support Technician Jobs in Milton Keynes

environment. Due to growth we have a need for our Field Team. The successful candidate will be customer focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You … will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support Technician will have a strong technical background supporting Microsoft products (Azure, Office 365, Windows 10/11) along with supporting multiple client sites, or you will have previously supported multiple … requests on client sites (most client sites are within a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to more »

Spanish Speaking Customer Support Technician Milton Keynes Up to £35k This is a new role within the Customer Support team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely. As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements. Ideal candidates will have experience … should speak Spanish and/or German as an additional language. An occasional requirement for national and international travel, primarily to meet customers and support product deployment. Relevant Knowledge & Experience Essential : Demonstrable experience of customer service in an engineering, or technical environment Excellent customer relations skills Fluent in English more »