2nd Line IT Engineer
- Hiring Organisation
- EAC Consulting Group
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum
technology refresh projects Provide basic on-site network troubleshooting when necessary Infrastructure & Telephony Support Assist with support of networking equipment including wired and wireless environments Troubleshoot connectivity and Wi-Fi related issues Provide user-level support for hosted VoIP systems, including handset setup and configuration Documentation & Continuous Improvement Maintain accurate … Microsoft 365 and Windows 11 environments Confident supporting users remotely and over the phone Understanding of networking basics such as LAN, WAN, and wireless connectivity Excellent communication skills and a professional approach to customer service Ability to prioritise and manage multiple tasks effectively Desirable Experience Previous experience within ...