IT Support Technician Apprentice
Stapeley, Nantwich, Cheshire, England, United Kingdom
QA
Escalate and liaise with third party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote access services and storage management. Assist with … support and maintenance of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Desirable skills: Understanding of Windows 10/11, Microsoft 365, and basic networking concepts (IP addressing, DNS). Interest in or basic exposure to cloud services (Azure/AWS) and account management (Active Directory, Microsoft Entra ID). Awareness of endpoint security (antivirus, MFA) and system updates/patching practices. Willingness to, in time, travel occasionally across EMEA to support global IT initiatives. Full UK driving licence. More ❯
Employment Type: Full-Time
Salary: £22,000 - £25,000 per annum
Posted: