Senior IT Service Management Analyst
- Hiring Organisation
- A&O Shearman
- Location
- Neston, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support … relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate ...