IT Service Performance & Reliability Manager
- Hiring Organisation
- Spectrum It Recruitment Limited
- Location
- New Milton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable … closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/v4 (certification required) Experience with monitoring/observability tools (e.g. ...