2 of 2 DemandTrendPermanent Desktop Support Jobs in Newcastle upon Tyne

Desktop Support Engineer (1st/2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll provide 1st line support in line … offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10/11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop … you: *Please note this is a 12 month Fixed Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st/2nd line) opportunity. #LI-DNI More ❯

As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level … to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team ELIGIBILITY Living in the North East More ❯