1 of 1 Permanent Document Management Jobs in Newcastle upon Tyne

resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Call Management and prioritisation to ensure service levels agreements are met Problems analysis and investigation work Data investigation work and report writing Keeping up to date with latest software/patches … issues Knowledge, Skills & Experience; Sage 200 Accreditation preferred Accounting Qualifications preferred Knowledge of Sage 200c accounting software is essential Accounts knowledge is essential Knowledge of Eque2 Construct, Draycir Spindle Document Management, Draycir Credit Hound, Sicon and Eureka add-ons would be a distinct advantage Good understanding of Microsoft Office products Excellent written and verbal communication skills Customer focused More ❯