service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical Problem solving Assertive Attention to detail. more »
participation in continuous improvement activities and any training required for the role. What we look for in our candidates; ICT related qualification such as ITIL Foundation, Advanced skills in Microsoft and/or CISCO Advanced level of knowledge of installing operating systems; installation or removal of general software, dealing with more »
Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on more »
resolve technical issues. Ability to work as a team member. Understand and use change management systems. Experience configuring and using Linux OS (desirable). ITIL Foundation qualification more »
groups around a common vision Advising of appropriate SLAs in place to support any new services introduced About you What we’re looking for: ITIL certification or relevant equivalent service management experience Solid experience and understanding of how IT service agreements work Agile Methodology e.g. DevOps, Scrum Good understanding of more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Circle Group
be dependent on experience. To apply send your CV to Faye.Landells @ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Concept Resourcing
and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »
