2 of 2 Permanent Senior Service Manager Jobs in Newcastle upon Tyne

Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯

Senior Infrastructure Services Manager VMware, Microsoft & Linux Platforms (High Security Clearance - DV) Location: Erskine or Newcastle Work Mode: Hybrid/Remote flexibility with 24x7 rotational support Summary We are seeking a highly skilled infrastructure leader with extensive experience across VMware, Microsoft, and Linux ecosystems. This role blends deep technical expertise with operational leadership, supporting enterprise-grade virtualization, cloud … CentOS, Ubuntu) and troubleshoot OS-level issues, containers, and automation Troubleshoot Microsoft platforms including Azure, SCCM/Intune, SQL Server, Active Directory, and Windows Server Support VMware Site Recovery Manager (SRM) and Aria Suite tools (vRealize Operations, Automation, Log Insight) Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks Continuously monitor and troubleshoot infrastructure systems, ensuring … infrastructure documentation, including incident reports and configuration details Apply deep technical knowledge and critical thinking to address complex infrastructure-related problems Follow established best practices and standards in infrastructure service delivery Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations Participate in rotational 24x7 support and weekend standby for critical issues Required Skills More ❯