Service Desk Manager
Newmarket, Suffolk, United Kingdom
JASA Talent
on 1st line to 3rd line support Experience of SLA management Team management experience Experience of introducing new processes to drive continuous improvement Understanding of SME technologies (Microsoft 365, Azure, networking, firewalls etc) Service Desk Manager Responsibilities: Managing and leading the service desk team of a mixture of 1st, 2nd and 3rd liners Conduct reviews and suggest ways to More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum
Posted: