Software Support
- Hiring Organisation
- Exact Sourcing Ltd
- Location
- Newmarket, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
looking for a Software Support Specialist with an accounting background to help the users of their software. You will handle support tickets create help content and work with tools like Gainsight PX to support customers. It may be you are working in accounts at the moment, with an interest … feedback to help improve the product and user experience Requirements for the Software Support Specialist: 2+ years in customer support, customer success, or educational content Strong communication, problem-solving, and organizational skills Experience with Microsoft 365/SharePoint Accounting background or experience with accounting software/workpapers Bonus: SaaS ...